Case Date:

7/5/2025

Water quality has gotten extremely bad the last week. We (Starbucks store) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.

Case Date:

7/5/2025

Water from the tap is very cloudy and dirty. It leaves a ring in my bath tub.

Case Date:

7/5/2025

We did our first visit Switchyard park - small dog area. I have a 6lb chihuahua. I experienced him getting out at Ferguson dog park. So any dog park we visit I check for gaps. The small dog area at Switchyard needs to be checked by Psrks. There were many gaps from fence to ground that’s tiny dogs could get out. The gaps need to be filled with dirt to bring over the fence line. Please let me know when this is corrected so we can return. Thank you.

Case Date:

7/5/2025

When I filled our bathtub tonight I noticed the water coming out of out faucet is light green and there is plant matter floating in it. If you zoom in on the attached photo you can see the little plant. This has not happened since we have lived in this house the past 3 years.

Case Date:

7/5/2025

There are a couple of trees blocking the Griffy Creek trail. They are located on the main trail that follows the creek just after the trail makes a sharp left turn. I came from Lanam Road and crossed the creek and started walking up the creek when I came across this blockage. There may or may not be other blockages on the trail. A good job was done removing downed trees on the Lanam Road trail by the way. Thanks!

Case Date:

7/6/2025

yellow water

Case Date:

7/5/2025

Yellow water

Case Date:

7/7/2025

Gravel from this driveway is always spilling over the sidewalk. Frequently makes it impassable for anyone with mobility aids such as wheelchairs and rollators

Case Date:

7/7/2025

Culvert covers are broken. Wheelchair casters and rollator wheels get stuck in the culverts.

Case Date:

7/6/2025

We've started to notice our cold water running a light yellow color.