Case Date:

11/21/2025

Trash and recycling bin on street four days after pickup. First time reporting but not first time bins have been on curb for a week or more

Case Date:

11/21/2025

Trash cans knocked over with dumped trash blocking sidewalk and street

Case Date:

12/4/2025

I had called the sanitation dept phone number this morning as our yard waste can wasn't collected this week. After listening the to the message about yard waste on the phone automated machine I realized I wasn't sure if pumpkins were collected or if I was over weight on the re usable can. I called to connect to a representative and I regret I didn't get the gentleman's name at aprox 0755 am on 4 dec. He was extremely helpful and I was looking for a place to leave a compliment for dept employees. I don't want to say the bar is low because it devalues my intent but I really appreciate the person answered the phone promptly, inquired into my problem, and immediately offered a solution all while being polite and professional. I wanted to say thanks and thank the employee for their civil service. I'd prefer this not be part of public record or anonymized if used as such. Permission to publish or share any personally identifiable information not granted.

Case Date:

12/3/2025

Sidepath on north side of 17th St between Lincoln and Dunn is covered with ice across the whole width. There is a short stretch in the middle that is clear, but most of it is covered with ice. This is a sidepath and the city is supposed to be responsible for maintaining it. Pedestrians and cyclists are supposed to be first class transportation users. Thanks!

Case Date:

12/3/2025

The left turn signal light for eastbound Tapp Rd. to turn north onto Rockport Rd. changes from a green light to a yellow light almost immediately, such that only one car can get through the intersection and must do so under a yellow light.

Case Date:

12/4/2025

Water pressure seems low and fluctuates in a pattern

Case Date:

12/3/2025

Alleys covered in ice

Case Date:

12/2/2025

Need to snow removal

Case Date:

12/1/2025

A request for snow removal practices going forward. The location is where South Morton ends at the Convention Center overflow parking lot. Vehicle traffic is stopped by three yellow bollards, but many pedestrians and cyclists use this road to enter the B-line from Morton St. In past winters, snow plows push the snow into a large pile that entirely blocks off the end of S Morton St, so even pedestrians can't pass through. In the past, I have shoveled a pathway through, but it takes hours depending on the size of the pile and how frozen it is, and I have to redo it every time plows come through, and I go through at least 5 snow shovels per year since they break from the amount of snow I need to move. Now I have a back issue, so I can no longer shovel a path through. Can you please coordinate snow plowing so that the end of S Morton is not entirely blocked? Maybe a smaller plow (like they use on the B-line) could work with the larger plows to keep the path as open as possible. Thank you.

Case Date:

12/2/2025

I came over to my elderly mother house to remove snow, around noon today. The roads had already been plowed at this time. I shoveled her walk and the sidewalk in front of her home, like a responsible member of the community. All homeowners are required by law, if they are shared with a public sidewalk we have to maintain said sidewalk. I came back to over to her house a few hours later to discover a plow came to plow the gutter area. Mind you the road has already been plowed, so by plowing the small insignificant portion of the road, the driver essentially cover the sidewalk with a icy mix of snow and slush. Now, I have to remove the snow yet again because it’s even more of a hazard now. Since chunks of ice are scattered along the sidewalk. Honestly, that driver should clean the sidewalk or someone from the the city, because this is unacceptable, it created a hazard and for what? To plow the gutters!? Response is needed.