Case Date:

10/13/2025

Excessive growth blocking sidewalk on both sides of the street

Case Date:

11/1/2025

New Renters using grassy public park as parking lot, Well beyond 723 w Allen st. properly line

Case Date:

11/2/2025

601 Maxwell Lane is a house zoned as a rental property but may be in violation of occupancy restrictions. The house consistently has 5 plus cars in the side driveway, on occasion blocking the alley that runs behind S Fess Ave. Garbage is consistently in front of the house, on the lawn and surrounding areas, and parties from the house leave garbage along the alley and on nearby property. At present, there is broken glass in the driveway/alleyway where cars enter the alley from Maxwell Lane, which was presumably broken during a party last evening (with noise complaints filed by neighbors).

Case Date:

9/26/2025

Sidewalk coming up the hill from the goat farm on Winslow road tis frequently overgrown and hard to walk on. Brush between the street and sidewalk needs to be extensively cleaned out. Thanks!

Case Date:

10/13/2025

Recently I found out that a house was sold next door to my sister's home at 700 Parkway South in Bloominton. This home is being used as a half way house. It is in a resendental neighborhood. What is the rules concerning having such an establishment next door? Are you suppossed to be notified?

Case Date:

11/12/2025

At 3:54 pm today, an emergency vehicle was approaching this intersection from the south (with lights and sirens) and a white BT SUV turned from W Grimes Lane onto N Walnut Street. The emergency vehicle turned west onto W Grimes Lane, making their paths a close call. This is just a friendly reminder for them to stop and yield rather than turn right before the emergency vehicle reaches the intersection.

Case Date:

11/3/2025

There is a stand of invasive Velvet Leaf that has doubled in size over the summer. I think it is in a city easement just south of Greenbrier on the west side of High St. I don't know if you can do anything about it but I thought I would report it.

Case Date:

11/14/2025

Ticket number 205294 was made on august 27 but is not viewable in Ureport. Screenshot confirming submission of the ticket included.

Case Date:

11/14/2025

Unsafe hoarding cockroachs and bedbugs

Case Date:

11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.