Case Date:

5/29/2003

not sorted

Case Date:

5/29/2003

no stickers

Case Date:

5/30/2003

recycs and no-recycs mixed, items not included in program, items not properly sorted

Case Date:

5/30/2003

Case Date:

5/30/2003

Case Date:

6/2/2003

faxed ljl/missed pick-up/trash: Resident states trash was out last night & stickered - no notice left.

Case Date:

6/2/2003

exceeds 40 pound weight limit

Case Date:

6/2/2003

Letter rec'd. from Charles Short stated that tenant at 2355 S. Zona St. left leaving delinquent account at CBU. Does not think he should be responsible for bill since he was not notified of tenant's delinquency.

Case Date:

6/2/2003

customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.

Case Date:

6/2/2003

Mr Mescher states driveway full of junk;metal, cables, sheets of glass; trees cut but never removed. Mr. Mescher requests a call back after site has been visited; he doesn't understand why his first complaint was not valid.