Case Date:

4/29/2025

The neighbor cut down trees due to winter storm and left it in my back yard, She didn’t want to disposed it, Please help me out

Case Date:

4/7/2025

A storm caused a power line to break. We did not lose power, but there was much sparking. We reported to Duke. They sent someone out to fix the line. They had to chop the top half of a tree down to reach the line with a cherry picker. They through all the debris in our backyard. In calling around, to remove this tree debris will cost $400-$650. We do not have the funds for this. If we hadn't called, we would not have incurred this cost. I called Duke to investigate this very tree months back, as it seemed to be leaning on wires. The technician said there was no problem with the tree. Not several months later, the line is hit, and we have to pay money to remove the debris

Case Date:

5/20/2025

Apparently the string used to bundle and carry all of my yard waste to the curb was not strong enough to meet the requirements for the sanitation department. Is there a particular type of string recommended so after the bundles sit in the ROW for 2 weeks I can make sure they can endure the process to make it into the truck? Thanks!

Case Date:

5/20/2025

We lost a big limb from a maple tree in the tree plot on Saturday, May 17. The neighbors cut up the limb that was blocking one lane of Third Street and left the debris in the tree plot, since we were out of town. Will the city pick up the limbs that are now in the tree plot? if you are the wrong department to ask this, please tell me who to contact? Thank you.

Case Date:

7/28/2025

Large downed tree has been in backyard since the June storm of 2024.

Case Date:

9/3/2025

Side yard and backyard are full of junk, some not visible because of extremely overgrown grass

Case Date:

8/3/2025

Overgrown yard unsanitary

Case Date:

8/6/2025

I have a complaint against Duke Energy. They cut trees near a power line off of my property, resulting in the need for massive yard cleanup. They determined it falls under “acts of god” and therefore my responsibility. I’m asking the City to take action. I do not have the funds or manpower to haul this away.

Case Date:

8/8/2025

our neighbor Kayleigh at this address never has her dogs on any leashes and allows to just go in and out the back door to use her yard and other yards. Never picks up any waste

Case Date:

8/14/2025

Large limb fell on the corner of Henderson and Grasstree. I dragged it off the sidewalk to an empty spot behind the mail bank nearby. Needs pick up.