Case Date:

9/1/2022

The water is so terrible tasting and smelling that my family cannot drink it! We were forced to buy water. How long will this last? The foul smell and taste happens nearly every year. With CBU being the only source of potable water in Bloomington, there is no alternative! We are having to spend our limited resources to get drinkable water. We should at least get a decrease in water charges if CBU is unable to correct the issue permanently.

Case Date:

3/2/2022

Low water pressure and the water is cloudy.

Case Date:

2/25/1998

Customer got blue bill and service was terminated.

Case Date:

1/8/1998

Gary Coonce called re. his account that is in his wife's name - Katherine Coonce - at 1313 Hickory Grove Lane. Mr. Coonce has experienced high bills. He feels his sewer bill should not be double the amount of his water bill. Mr. Coonce stated that he or his wife will appear at the USB meeting on 1/20/98 to state his complaint at that time.

Case Date:

6/12/2001

Rec'd letter from Thomas R. Yeagley, 3911 W. Indian Creek Dr. He wanted to complain about his bill - felt his wastewater charge was too high. He watered his garden and other plantings.

Case Date:

5/25/1999

Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.

Case Date:

9/10/1996

Left payment in Drop box. Check never cleared bank . Her account # 140-07000-00. Customer rec. disconnect notice.

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

3/28/1997

SHE SAID HER BILL IS EXCESSIVELY HIGH, ACCT # 307-09400-03. SHE SAID CAP PAID $93.86 ON 2-25-97. SHE WILL BRING A COPY OF RECEIPT IN TO UTILITIES.

Case Date:

11/17/2019

My water bill was 37.71 last month and has increased to 96.47 this month. My account # 49928-002