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City of Bloomington, Indiana

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closed #169625

Biking & Walking

4788 S Rogers ST

Case Date:
7/31/2019

There are multiple sections of the rail trail with large, loose gravel. This type of gravel is extremely dangerous for bicyclists. The latest section to receive this gravel is just north of That Road. Can the city look into having the large loose gravel removed, and replaced with the fine crushed gravel that used to cover the trail?

closed #192301

Yard Waste

4780 S Stansifer LN

Case Date:
7/18/2024

Tree debris from storm

closed #192306

Debris Removal (Sand, General Street Debris)

4780 S Stansifer LN

Case Date:
7/18/2024

Tree Limb Removal from the storm from Perry Township. The limbs have been placed curbside along Stansifer Lane. Thank you.

closed #191655

Water Utility Billing Problems

4778 E Donington DR

Case Date:
7/9/2024

Hello - We are submitting a complaint against the City of Bloomington Utilities for the following reasons: 1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag. 2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house. 3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet. 4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots. 5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention. We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house. Please contact me for further conversation and happy to meet someone at the property.

closed #175571

Trash

475 S Patterson DR

Case Date:
4/26/2021

Trash along Clear Creek behind The Dillon.

closed #187043

Potholes, Other Street Repair

475 S Patterson DR

Case Date:
1/29/2024

Potholes I have to avoid every day.

closed #147803

Sewer Problems (Storm Sewers)

4727 E Donington DR

Case Date:
8/28/2015

Alarm went off @ lift station?? Customer wants to know if there is a problem with the sewer. Have supervisor call the customer.

closed #174717

Street Lights

4725 E Donington DR

Case Date:
2/14/2021

Street light in front of house keeps turning off and on.

closed #184382

Blocked Sidewalk

4715 E Donington DR

Case Date:
6/29/2023

High winds caused a tree from the common area to come down and is blocking the sidewalk.

closed #170386

Water Utility Problems

4712 S College DR

Case Date:
9/17/2019

No water