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City of Bloomington, Indiana

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open #207178

Water Utility Billing Problems

Case Date:
12/14/2025

Auto pay failure. I am signed up for Auto Pay. Every time I log in to my account, it says I am signed up for Auto Pay. But the city keeps failing to collect that Auto Pay payment and charging me late fees for bill that are approved to Auto Pay. If someone can address this matter, I would appreciate it.

open #207228

Water Utility Problems

Lot 35

Case Date:
12/16/2025

no water to entire building at address 3093 S Rogers St, Bloomington IN 47403

open #207289

Drainage or Runoff

3220 S Southern Oaks CT

Case Date:
12/19/2025

Storm drainage is an issue here. When it rains, water is entering the basement. Heavy rains back up due to improper grading on 3216 and 3212 S Oaks Ct. Can someone please look into what can be done by the neighboring property owners or the city? Any more information on easements or compliance with original plats would be helpful. Thank you.

open #207262

Traffic Related Complaints

3144 Marceil Ct

Case Date:
12/17/2025

Driving southbound on Walnut St. Pike I came over the hill while driving 30 or 35 and had to slam on my brakes to avoid hitting a car at a dead stop just over the hill. The car was at the end of a line of maybe 5 cars waiting behind a bus picking up a passenger at the bus stop. If a another car had approached during the ~30 seconds I was stopped there I certainly would have gotten rear-ended. The bus stop needs to be relocated so it isn't immediately over the crest of a blind hill. Relocation would be easier if sidewalks extended the length of Walnut St. Pike between Winslow and Rohrer.

open #207380

Potholes, Other Street Repair

325 S Davisson St

Case Date:
12/27/2025

Red car leaking gas onto road in front of abandoned house

open #206596

Parking on Unimproved Surface

723 W Allen ST

Case Date:
11/1/2025

New Renters using grassy public park as parking lot, Well beyond 723 w Allen st. properly line

open #207396

Street Lights

Case Date:
12/29/2025

There are a few streetlights in Bloomington that need to be fixed. I've had no luck getting Duke Energy to repair them. Since none of these specific streetlights appear on Duke's website maps, I contacted them directly about them. I got a Duke employee to respond a couple of months ago with a text that said, "we will fix them", but as of today they are still not fixed. Maybe the city of Bloomington can contact Duke about them and get them fixed? The streetlights are at the following locations: (1). 2nd St and S Adams St. The only light at this intersection. Very dark at this intersection without the light. (2) On 2nd St, near the intersection of S Patterson Dr. There are two of the green streetlamps that are out. Right next to each other. Directly in front of the store called "Hopes Dispensary". (3) At the intersection of 4th St. and S. Walnut. There are two streetlights at this intersection, but the one that is out is directly over the crosswalk on 4th St. Again, none of these streetlights appear on Duke's maps, and I'm having no luck getting Duke to fix them. Thank you.

open #207404

Drainage or Runoff

W Arlington Rd

Case Date:
12/29/2025

Culverts and ditches on both sides not draining properly on hilltop of West Arlington.

open #207422

Taxi Complaints

301 S Walnut ST

Case Date:
12/31/2025

taxi-cab (arrival) time delay(s), vehicle (idle)-time (meter) reading(s) error(s), (passenger) safety concern(s), (lost/missing) luggage(s), communication issue(s), etc.

open #207425

Water Utility Billing Problems

1709 W 8th ST LOT 13

Case Date:
12/31/2025

TRG Management owns the trailer park that I live in. I have had no pipes bust or leak at all even during the cold weather. My pipes are also insulated with heat tape. I have never once paid for my water being over $60 last month it was $50 and the property manager Jenny Bowles will not show me any proof or graphs of usage of water only attaches what the meter read. I used the same amount of water as I did last month my kitchen sink is currently getting remodeled. So I haven’t used that either. I just don’t think something is right about this and I would like it to be resolved.