Case Date:

12/29/1999

Other/Other: Failed to put his trash out the night before, but wondered if we could find the time to pick it up?

Case Date:

12/29/1999

Other/trash: Failed put trash out and wondered if could swing by and pick it up?

Case Date:

12/29/1999

Mr. Resch stated that his cable reception is terrible and has been for some time. Mr. Resch stated that he did not receive a satisfactory response when speaking to customer service. Mr. Resch stated that repair would not be able to come to his home for more than one week and was given a 4 hour timetable for service. March 6,2000: Tech crews worked on the feeder line in Clairmont Place and fixed the problem. A service rep verified this with Mr. Resch.

Case Date:

12/28/1999

Sewer backup.

Case Date:

12/27/1999

Missed pick-up/trash

Case Date:

12/27/1999

Dirty water.

Case Date:

12/23/1999

SEWER BACKUP

Case Date:

12/22/1999

WANT SEWER LATERAL LOCATED WHILE SNAKE IS IN IT

Case Date:

12/20/1999

Missed pick-up/trash

Case Date:

12/20/1999

Missed pick-up/trash