Resident called in complaining that her trash wasn't taken but the stickers were. SW spoke with resident and advised that trash was not taken because it was severely overweight. SW offered one courtesy pickup for resident but would not do it again. DF picked trash up stating that the can was almost full with water in addition to the trash and had to be drained of water prior to being moved.
Exceeds weight Limit of 40 pounds. 956
Bags/cans must have sticker attached. Exceeded weight limit of 40 pounds. 956
faxed 10am/trb/Missed pick-up/trash:
mixed w/waste, nonrecyclables, not sorted
Dikr/Jason faxed ljl/ other/recycling: Resident was left a notice, she will sort the recycling & remove the items that are not recyclable - Can we pick up on Wed? Lisa
recycs and nonrecycs mixed, items not properly sorted, items not included in program.
Other/Yard waste: She has approx. 5 bags out. They are in city leaf bags - did not realize had to still put green stickers on bags. She will put the stickers in the bags because they are wet. Could someone please pick up?
Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.
Street light leading up Hilltop Court Apartments’ drive has been out for a few months, making parking and walking to apartments dark and dangerous. Thanks!