Case Date:

1/22/1999

WATER BACKING INTO BASEMENT, IF WATER BACKS INTO THE HEATER IN BASEMETN SHE SAID WILL GET ATTORNEY AND FILE LAWSUIT IF IT DAMAGES HER FURNACE

Case Date:

1/19/1999

WATER LEAK

Case Date:

1/15/1999

Missed pick-up/recycling

Case Date:

1/15/1999

Thurs.B/Missed pick-up/recycling:

Case Date:

1/15/1999

Subscriber states that he has recieved his current bill and that there is another field service charge on his bill. Mr Ashba thinks that this service charge is for someone coming out to his apartment. ( It appears from the memo received from Insight states that it is a late fee charge)

Case Date:

1/13/1999

Trash accummulating in the alley on the west side of the house.

Case Date:

1/12/1999

Received complaint from 74-year old lady that Bloomington Housing Authority will not clear the sidewalks of ice and snow.

Case Date:

1/12/1999

s

Case Date:

1/9/1999

INDIANA UNDERGROUND CALLED FOR MIKE CASSIDY FOR EMERGENCY LINE LOCATES

Case Date:

1/8/1999

Mr. & Mrs. Hawkins receiving mixed messages about whether City actually is responsible for snow removal on their cul de sac. Their address doesn't seem to be on the list for snow removal so they must call each time snow removal is required. Chris, please clarify.