Subscriber did not receive cable last month; called Insight and was told that the guide was replaced by a scrolling guide on channel 58. He was charged $1.50 for the guide & was told he would be credited on his next bill (not yet received). He has been a cable customer since 1987 and is disappointed in the billing process and constant changes.
NOT SORTED; TRASH MIXED IN; NON-RECYCLABLE ITEMS
NO STICKER
TOO HEAVY
NO STICKER
TRASH MIXED; NON-RECYCLABLE ITEMS
TRASH MIXED IN; NON-RECYCLABLE ITEMS
Long-time subscriber; she pays an extra $1/month for a cable guide. The guide has been discontinued. She was informed that if she cancels the guide, she will have to pay for a higher package. Yet, she can still pay the $1/month for a guide she doesn't receive, she can keep her current package. She doesn't believe she should pay for a guide she doesn't receive, and she's disappointed and considering switching to satellite
no sticker
no sticker