Case Date:

1/30/2026

Trash was picked up but it was only half way dumped. This has happened on several occasions. Trash bin was left out at the end of the drive. Please come get the rest of the trash. Thank you.

Case Date:

1/30/2026

Trash and recycling were not collected for myself an what looks to be my side of the street.

Case Date:

2/2/2026

Trash has not been collected in 2 weeks

Case Date:

2/3/2026

Have large items that need to be picked up. Please call me to set that up. Thank you.

Case Date:

2/3/2026

My trash has not been picked up for the past 2 weeks.

Case Date:

2/4/2026

Dumpster overflowing. All other dumpsters in the area have been picked up.

Case Date:

2/4/2026

Dumpster on the alley (east side of building) is overflowing. There are two dumpsters in the same alley, both are mountains of trash.

Case Date:

2/4/2026

Dumpster on the alley (east side of building) is overflowing. There are two dumpsters in the same alley, both are mountains of trash.

Case Date:

4/25/2022

In the street adjacent to 3152 s Coppertree , a cover is half missing

Case Date:

11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.