Case Date:

2/21/2002

Amy called. Her #is 334-0600. She wanted an explanation of the stormwater rate adjustment for the above-listed property.

Case Date:

2/20/2002

customer would like for someone to contact her concerning new stormwater charges. She is extremely unhappy with amount she is being billed..

Case Date:

2/20/2002

caller says that pepsi trucks are parked vertically in front of the plant. If you travel south on Woodburn and reach the intersection of 17th and Woodburn, you cannot see W bound traffic travelling on 17th street. He says that the vertically parked trucks obstruct the view. ---please update caller on status or complaint

Case Date:

2/20/2002

no sticker

Case Date:

2/20/2002

no sticker

Case Date:

2/19/2002

Customer doesn't like that on her new bill it says $0.00 balance due but at the bottom says the amount being taken out of her bank account. She has aqua-pay. She says this is confusing. Also says phone number should be on the bill someplace.

Case Date:

2/19/2002

no sticker

Case Date:

2/19/2002

NO STICKER

Case Date:

2/19/2002

NO STICKER

Case Date:

2/19/2002

NO STICKER