uReport

City of Bloomington, Indiana

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Search Results: (33438)

closed #166349

Blocked Sidewalk

201 S Jefferson ST

Case Date:
10/29/2018

The pedestrian walk between Jefferson and Roosevelt where Fourth St. would be if it continued between these two streets is partially blocked at the Jefferson end by vegetation, including a young redbud tree. I reported this about a month ago, and nothing has been done. Could someone at least please tell me if and when the walk is going to be cleared, and if not, why not? As far as I know, it's a public walkway.

closed #166350

Street Lights

3362 N Valleyview DR

Case Date:
10/29/2018

Street light out at pedestrian pathway to North High School requiring students to walk down scary path in dark.

closed #166351

Traffic Suggestions

2621 N Kinser PIKE

Case Date:
10/29/2018

Sign indicating turn and reflective lights desperately needed. Two cars have gone of road at this same turn in last two months. Woman was trapped for over 24 hours on over incident. Second incident took down a utility pole which is still down.

closed #166356

Recycling

1912 N Maxine RD

Case Date:
10/30/2018

carts should be 4 feet apart

closed #166357

Recycling

1916 N Maxine RD

Case Date:
10/30/2018

cart should be 4 feet apart

closed #166358

Recycling

3101 N Kinser PIKE

Case Date:
10/30/2018

carts should be 4 feet apart

closed #166362

Traffic Related Complaints

228 S Maple ST

Case Date:
10/30/2018

Caller reported that stop signs at the corner of 3rd and Maple (traveling west on 3rd) are blocked by trees.

closed #166363

Traffic Related Complaints

700 N Washington ST

Case Date:
10/30/2018

Missing street sign from NE corner of Cottage Grove and Washington.

closed #166374

Parking Meters and Citations

103 N College AVE

Case Date:
10/31/2018

Meter A01 accepts some change without adding appropriate time to the meter. Normally I wouldn't care, but it ate a quarter of the funds entered shorting me 15 minutes which in turn landed me a parking ticket, so now I'm paying $20 for 10 minutes of time. Btw, you are apparently stealing Google Maps functionality (see screen capture showing "developer mode")

closed #166389

Website & Web Services Feedback

132 N Lexington DR

Case Date:
11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.