closed #118939
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 8/5/1997
Upset with discrepancy in account that she thought was taken care of. JA has full copy of original email.
Upset with discrepancy in account that she thought was taken care of. JA has full copy of original email.
Citizen says Aqua Pay Brochure is misleading and incorrect. Brochure says you call call 24 hours a day for information, he called and operator knew nothing about the program, or the evening appointments that are supposed to be available.
BPD CALLED CONCERNING THE FLASHING LIGHT AT GRIMES AND WALNUT HAS NOT CHANGED OVER AT 6:00 AS IT SHOULD.
ACCT # 338-09700-01 CALL WITH QUESTIONS ABOUT $25.OO FOR FOUR LATE PAYMENTS. SAID HE WILL CALL ON MONDAY MARCH 31, 1997.
LEAK WAS FIXED,HIGHVCONSUMP.
HIGH BILL
BILLS TO HIGH
BILL TOO HIGH
NAME CHANGED FROM LANDLORD (THOM) TO MATT OVER 2 MONTHS AGO.
NEW BILL $34.43 BILL USUALLY $6.42.