Case Date:

6/11/2004

Mr. Murphree moved to an area that has a lot of trees and could no longer use his satelite service so he became an Insight customer. Mr. Murphree has impaired hearing outside the range of being able to discriminate words, no matter how high the volume is set. Mr. Murphree is seeking to have closed captioning for the hearing impaired provided for Insights "On-Demand viewing"

Case Date:

6/11/2004

items not included in program. items not properly sorted.

Case Date:

6/11/2004

yardwaste exceeds weight limit of 40 lbs. NO DIRT

Case Date:

6/11/2004

recyclable items not properly sorted. Please Sort Recycle. If you need another bin, please call.

Case Date:

6/11/2004

Not Recycle Items. non-recyclable waste mixed in. items not found in program. items not sorted properly.

Case Date:

6/11/2004

Your trash can is over 40 lbs. Please separate into two cans. Larry Barker

Case Date:

6/11/2004

exceeds weight limit of 40 lbs.

Case Date:

6/11/2004

bags must have stickers attached

Case Date:

6/11/2004

exceeds weight limit of 40 lbs. bags must have stickers attached

Case Date:

6/11/2004

exceeds weight limit of 40 lbs. bags must have stickers