closed #119831
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 3/28/1997
ACCT # 338-09700-01 CALL WITH QUESTIONS ABOUT $25.OO FOR FOUR LATE PAYMENTS. SAID HE WILL CALL ON MONDAY MARCH 31, 1997.
ACCT # 338-09700-01 CALL WITH QUESTIONS ABOUT $25.OO FOR FOUR LATE PAYMENTS. SAID HE WILL CALL ON MONDAY MARCH 31, 1997.
AN E-MAIL COMPLAINT WAS RECEIVED IN THE UTILITIES DEPT. STATING THAT THE STREET LIGHTS AT 7TH & ROGERS WERE NOT OPERATING AND HAVE NOT BEEN OPERATING FOR OVER 2 WEEKS. THIS COMPLAINT WAS REFERRED TO THE PUBLIC WORKS DEPT.
Citizen says Aqua Pay Brochure is misleading and incorrect. Brochure says you call call 24 hours a day for information, he called and operator knew nothing about the program, or the evening appointments that are supposed to be available.
Upset with discrepancy in account that she thought was taken care of. JA has full copy of original email.
Other/other: Pops - can you grav their trash? In the garage area.
MR. FLINN REPRESENTS RAYMOND MOORE ENTERPRISES, INC. HE FEELS THAT THE AMOUNT CHARGED FOR THE USE OF A HYDRANT METER IS TOO HIGH. HE BELIEVES THAT CBU SHOULD NOTIFY HIM WHEN RENTAL REACHES A SIZABLE AMOUNT.
BILL $3,690.63.
WANTS TO KNOW AVERAGE BILL FOR 3 PEOPLE.
NOT CONNECTED TO SEWER,BUT WAS BILLED FOR SEWER.
ELEANOR BARKLEY CALLED ON 4/18/97. SHE WANTED TO COMPLAINED ABOUT CONSTRUCTION WORK DONE IN THE VICINTY OF HER APTS. AT 2ND & ADAMS. APPARENTLY, A WATER LINE WAS CUT BY THE CREW DOING THE WORK ON 4/15/97. THIS CAUSED MUD BUILDUP IN THE LINES IN HER APTS. MS. BARKLEY HAD TO PAY OUT A CONSIDERABLE AMOUNT OF MONEY TO CLEAN UP THE MESS AND MAKE THE APTS. LIVABLE FOR HER TENANTS. MS. BARKLEY FEELS THAT SHE SHOULD BE REIMBURSED FOR HER EXPENDITURES. SHE DOES NOT KNOW IF CREW WAS COB, CBU, OR PRIVATE.