Case Date:

5/11/2013

Bus driver going so fast on 3rd he couldn't / wouldn't stop at the stop we pulled chain for. Then, rather than stopping around the corner, he said he we drop us off at the next stop, blaming for nut giving him enough notice, which is incorrect because we get off and pull the chain for that stop at least once a day and other drivers stop just fine. This guy was just driving way too fast and was trying to make up time since we left downtown more than 5 minutes late So besides being dangerous, the guy is rude and definitely needs some customer service training.

Case Date:

2/19/2002

Customer doesn't like that on her new bill it says $0.00 balance due but at the bottom says the amount being taken out of her bank account. She has aqua-pay. She says this is confusing. Also says phone number should be on the bill someplace.

Case Date:

11/18/1998

s

Case Date:

7/1/1998

c

Case Date:

5/9/2000

S-NOT SORTED

Case Date:

4/19/2000

Missed pick-up/recycling

Case Date:

1/28/2000

Missed pick-up/recycling Lots of recycling - only half was picked up.

Case Date:

12/20/2006

Recyclable items not properly sorted. Must be sorted for pick-up 945 las

Case Date:

6/2/1999

S

Case Date:

3/12/1997

S######