Water Utility Billing Problems
3222 N Kingsley DR
- Case Date:
- 6/24/2024
We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?
Water Utility Billing Problems
2301 E 5th ST
- Case Date:
- 9/11/2024
Extremely high bill for water not used, no one is contacting me back about it
Water Utility Billing Problems
4177 N Stone Mill RD
- Case Date:
- 12/12/2024
Hello,
My bill was paid but my water is still not working?
Water Utility Billing Problems
512 N College AVE
- Case Date:
- 12/30/2024
I am still listed as the account responsible for the water bill on this address I have not lived here since last year.
Water Utility Billing Problems
512 E 15th ST
- Case Date:
- 12/30/2024
I am still listed as the account responsible for the water bill on this address I have not lived here since last year.
Water Utility Billing Problems
611 W 12th ST
- Case Date:
- 1/22/2025
Meter box frozen
Water Utility Billing Problems
404 E 20th ST
- Case Date:
- 9/2/2025
Water Utility Problems
104 S Bryan AVE
- Case Date:
- 1/8/2018
Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.
Water Utility Problems
1200 E Prairie DR
- Case Date:
- 3/12/2018
Hi, I noticed that there is a lot of water seeping from the water meter area of my neighbor's yard. His address is 1200 E Prairie Drive, in the Fairwood Terrace subdivision off Old 37 North, near the fire station. The meter is located near the Fairwood Drive side of his yard. He doesn't go outside much so probably hasn't noticed it. I think there may be a leak or something so I thought I should report it.
Water Utility Problems
626 W 13th ST
- Case Date:
- 11/8/2018
The water at my house is down to the tiniest trickle. I checked to make sure I paid my water bill, because I was afraid that I had missed a payment and the water was turned off.