Case Date:

6/23/2025

The northbound traffic at Kinser Pike and the bypass gets so backed up many evenings past Brookdale Drive. It takes so many lights to get through. If you’re going straight, the majority of the cars are making right turns, especially now with the amount of student apartments that are along the south end of Kinser Pike. There needs to be a right turn lane on that side of the intersection. Also, on the opposite side of the intersection, the right turn lane and the straight lane of southbound. Kinser Pike holds a lot of water when it rains due to the new white curb with the white poles that has been installed there. Those are really an eyesore, but it’s causing water to flood when we have rain.

Case Date:

6/23/2025

This is the second time this year that my house has been flooded because of the inadequate city storm water drainage at the corner of Overhill dr and East 8th Street. It happened on April 4th and on June 18th. I'm not sure if the city had someone come and cleaned up after storm on April 4th, but my handyman told me that he had to remove a bunch of rocks from the drainage. I really believe that the storm water drainage is too small. Even if we clean it up, it still doesn't function properly. The storm water from the city's drainage backed up to my driveway and flooded the entire basement floor. It has happened many times, but the problem is getting worse throughout the years. I had to spend thousands to remodel my house due to the flood damages.

Case Date:

6/21/2025

Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?

Case Date:

6/20/2025

My water suddenly stopped working. I don’t hear or see any broken pipes

Case Date:

6/20/2025

no water in our sub division

Case Date:

6/19/2025

Flooding continues to be an issue on W 11th Street, at the lowest point where it intersects with Blair Ave. Please see the photos and videos I took yesterday: https://drive.google.com/drive/folders/1WkvlvMpbzfWyCDrWhkIhXHjeLg5dyMIW?usp=sharing I cleared all of the storm drains at this intersection yesterday BEFORE the storm, but within minutes after the storm began, more debris washed in and clogged them up. I had to risk going outside in severe weather and high winds to remove the new debris and keep the water from spilling over into my yard. I fear that one of these days a tree branch will fall on me while I'm out doing this. This road needs MAJOR engineering attention. One thing I noticed is that there are no storm drains on the uphill portions of 11th Street, or at the intersection with Orris Drive. I'm not a civil engineer but I believe that adding additional drains along these areas would help collect some of the water before it makes it to the bottom of the hill.

Case Date:

6/19/2025

Hole alongside water meter in ROW has been present for a while. Dangerous. Please fill in. For reference, see #202952 and #202953. NB: Depending on where exactly you click on the map, the address that comes up is sometimes *incorrectly* listed as "414 E. Cottage Grove", but that is wrong. The *correct* address is 450 E. Cottage Grove. Hole is by the street closest to the SW corner of the lot.

Case Date:

6/17/2025

The cover for the access to the water line on Spicewood Ln has opened a number of times and I've been able to put it back. Today, the cover is jammed and I couldn't move it. The first pic is from Sunday when I last closed it. The second shows it's near the fire hydrant where E Spicewood becomes S Spicewood. The third is from today when I was unable to remove the cover.

Case Date:

6/17/2025

A couple packs of water bottles thrown out all over the road

Case Date:

6/17/2025

waste of city water