Case Date:

8/21/2025

Walk sign to cross 4th at SW corner of College and 4th is flashing/strobing; wait sign is fine.

Case Date:

8/21/2025

Vegetation is blocking half of the southbound bicycle lane, which was already too narrow.

Case Date:

8/21/2025

I originally reported piles of sand and gravel in the bicycle lane – from Old State Route 37 to 11th Street – on July 10 (Case 204099). When nothing was done, I submitted another request on July 26 (Case 204511). Six weeks have now elapsed, and the sand and gravel are still there. Why does it take so long for the city to remove bicycling hazards?

Case Date:

8/22/2025

The east alley running beside 417 East Cottage Grove Avenue (between 417 and 421 East Cottage Grove Avenue) is in need of repair. Asphalt is a preferred method of this repair (asphalt alley entirely from Cottage Grove Avenue to 11th Street). The gravel washes out on this alley due to its grade. This message is coming from the owner of the two properties 417 and 421, Stasny & Horn, IGP. Thank you for your time and assistance with this matter.

Case Date:

8/22/2025

Owner is advertising a room for rent at this address, however, it seems that the rental permit, rentpro_801, IVR 10335, has expired as of 07-16-2025. Is HAND aware of the owner's attempt to rent out a room at this address without a proper permit?

Case Date:

8/22/2025

Case Date:

8/22/2025

Case Date:

8/22/2025

We are writing to report the poor condition of the gravel street in front of our property. On our very first day of moving in, one of our vehicles got a flat tire from the state of the roadway. We are requesting that the city repair the gravel street as soon as possible to prevent further damage and to ensure safe access for residents and visitors. Thank you so much.

Case Date:

8/22/2025

We noticed a house (601 N. Monroe) in the neighborhood has a severely overgrown front yard and back yard. Lots of yard debris and very long grass and weeds. No one appears to live there currently so we are unable to politely suggest a cleanup in person.

Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.