Case Date:

2/14/2003

no sticker

Case Date:

2/14/2003

no sticker-County Bags

Case Date:

2/14/2003

no sticker

Case Date:

2/14/2003

boxes all over the yard.

Case Date:

2/13/2003

faxed ljl/ missed pick-up/trash

Case Date:

2/13/2003

Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.

Case Date:

2/13/2003

Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.

Case Date:

2/12/2003

faxed RH/ Missed pick-up/recycling: called left a message on voice mail He said he watched the crew fly by his house with out stopping for his recycling Please get Rosha

Case Date:

2/12/2003

STORM DRAIN IS CLOGGED

Case Date:

2/11/2003

faxed RH/ other/trash/ She called and said that she missed the truck ask if we would do a pecial pick up I said probably not but she wants it picked up or the director to call her. Rosha