Case Date:

4/1/1998

WANT HIS YARD REPAIRED WHERE CBU WORKED , CALL TAKEN BY FRANK BUCZOLICH

Case Date:

4/1/1998

WANTS YARD REPAIRED WHERE CBU WORKED IN AREA

Case Date:

1/27/1998

General concerns about TCI including programming switches w/out notification, loss of DMX program. Letter is on file.

Case Date:

12/12/1997

CUT NEEDS REPAIRED

Case Date:

10/2/1997

DITCH IN FRONT OF PROPERTY NEEDS CLEANED OUT WHERE CBU CREWS WORKED

Case Date:

9/5/1997

WANTS HER YARD REPAIR REDONE

Case Date:

8/28/1997

Citizen says City required Jim Ray to put sidewalk in front of his house, work is going on right now. Sidewalk installation has lowered water meter, now water runs into meter box when it rains, meter box needs to be raised.

Case Date:

8/26/1997

Subscriber was behind in payment, says she called TCI, made arrangement to make partial payment 8/27, to which TCI agreed. On 8/25 cable was disconnected for nonpayment, sub called TCI & was told payment was due 8/22, she will have to pay bill in full plus 1 mo and they will reconnect when they can get to it(will waive reconnect fee). Sub has child, needs cable, feels TCI should honor arrangement agreed to, let her pay $60 now & reconnect her asap.

Case Date:

8/25/1997

The open drainage ditches along the ten hundred block of S. Grant Street is a health/safety issue. The ditch serves no purpose for drainage since they are filled by tenants with tree limbs and are not maintained. The neighborhood would like the ditches filled in as part of the street repair project going on at this time.

Case Date:

8/21/1997

Re: Acct # 8790-56-001-0817559. Subscriber says she received bill which she doesn't owe. Says bill was paid, she moved July 25, TCI office "wouldn't shut off the cable". Sibscriber did not provide copy of bill. See letter attached.