Case Date:

9/21/2000

Has terrible odor when she runs water in kitchen sink or runs the dishwasher.

Case Date:

1/12/2006

Bags must have sticker attached.

Case Date:

10/14/2004

Bags must have trash stickers attached

Case Date:

5/21/1997

DIRTY WATER YELLOW

Case Date:

8/3/2004

Recyclable & non-recyclable waste mixed 945

Case Date:

7/12/2022

Please add foot pulls (e.g. https://www.amazon.com/StepNpull-Hands-Opener-Silver-1-Piece/dp/B008P5ULZ6) to the bathroom doors at your parks. Currently there are air hand dryers (which by the way spread germs - https://www.health.harvard.edu/blog/the-bacterial-horror-of-the-hot-air-hand-dryer-2018051113823) and then you have to touch the door handle. Adding these foot pulls or something similar will help prevent spreading of germs and bacteria.

Case Date:

4/25/2002

customer pays $1.99/mo for a converter box for ea. television in order to receive Showtime/HBO; customer feels this charge is unfair and another way for Insight to make an additional profit

Case Date:

11/19/2002

See attached memo regarding cable converter box.

Case Date:

7/17/2001

Subscriber called Insight about reception problems with Showtime; she was told that the premium channels would be switched to Digital in the coming months, and because of this changeover Insight would not repair it. Subscriber would like to know why it is necessary that she change to Digital and why the current service cannot be repaired. She would also like to know if the new service will provide better reception and better service or will the quality be the same?

Case Date:

4/22/2020

The street light on the corner of S Renwick Blvd and E Cathcart St has a significant lean. Should be looked at.