Case Date:

8/31/2024

Several weeks ago the new fiber cables were buried along E Hillside Dr. I was working from home when one of the workers knocked on the door and asked if I had water. I did, and so did the neighbors. The worker said he ran into water, but if we all had service, then he wasn’t going to worry about it. I didn’t think anything of it. Now, we have noticed there is water coming up out of a spot along the sidewalk. I realize the picture is not really telling you much, but it’s like a small mud pit and water is coming up out the ground there. This is within the 10’ strip that the City of Bloomington owns along this section of Hillside.

Case Date:

2/4/2025

Should this be corrected to avoid falls or other problems?

Case Date:

3/3/2025

Our yard was dug up this winter probably to access that pipe, but it’s been left with just dirt all over our grass and our sidewalk

Case Date:

4/22/2025

New hydrant has deep erosion ditch that is hazardous

Case Date:

8/25/2025

When underground utility work was being performed, there was some exposed wire left behind in the yard. Requesting that the remaining exposed wire be buried or removed.

Case Date:

7/11/2022

2 things: (1) large city tree at SE corner of Sare and Mill Stone Way severely damaged, broken and dangling branches causing hazard for drivers -dangerous, needs immediate attention; (2) damage caused by water main being hit during Smithville contractor work, the same corner is in disarray, lawns torn up, streets are a mess, and city drain affected.

Case Date:

8/12/2022

AT&T left large holes in ground after installing high speed internet.

Case Date:

10/11/2022

A private utility company cut a large hole in my driveway without permission. After removing that portion of my driveway they dug out what appears to be an area 3 feet deep and at least 2-3 feet wide just underneath my driveway. A piece of plywood was placed on top and is not secure. I’m not only afraid that someone will fall I. The hole, but also that an entire portion of my driveway will collapse into the ground. I have attempted to contact the private company (AT&T) and while they have opened a claim, I have yet to hear back from them in regards to this public safety concern and also how they plan to fix my driveway. My home sits on a very busy and trafficked corner in The Highlands. Lots of pets, small children, families walking all day. In addition, I can already see that area has shifted and sunk.

Case Date:

11/7/2022

As you may know, the cable installers are back at work in the Winslow Farms neighborhood (after leaving it uncompleted for well over a year), and they are inflicting significant damage on properties. We came home to find piles of dirt and rock, a new ground box not flush with the ground, and significant damage far up into our lawn from their boring machine--way beyond the utility easement. Further, their work is damaging sidewalks-both cracking the concrete and pushing it up to create tripping hazards. They were rude to our neighbor who confronted them about these issues. Further, they indicated that they were going to trench back between the houses on Azalea, across the conservancy area, to Bayberry. I would like to talk with someone from the city about this excessive damage, how far back onto our property they are allowed to bring their construction equipment before it becomes trespassing, what is an acceptable expectation/timeline for repairs to our lawn, and what sort of plans they may have for trenching back between our houses and across a conservancy area. They posted announcements of their work AFTER they began and a neighbor complained. Please contact me when you can to discuss the ongoing damage this company is doing to our properties and neighborhood.

Case Date:

3/25/2023

Gas? Workers dug up multiple parts of my lawn and driveway. This was two weeks ago. They said they were going to come back and fix everything but obviously that hasn’t happened. In the dirt is ground pieces of the old driveway including baseball sized chunks. We are also selling the house so this is hiring our home value - no one wants to buy a house with a broken chunk of driveway.