Case Date:

10/6/2023

Hole opened up on street. May be related to water main replacement

Case Date:

2/24/2022

This is my third time trying to submit this concern. There is a broken small manhole cover near a fire hydrant on Weatherstone Lane. I took a photo but I think uploading it is crashing my submittals so I’m trying this one without. Thanks.

Case Date:

7/9/2024

trash in front of house

Case Date:

7/9/2024

Hello - We are submitting a complaint against the City of Bloomington Utilities for the following reasons: 1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag. 2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house. 3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet. 4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots. 5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention. We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house. Please contact me for further conversation and happy to meet someone at the property.

Case Date:

7/8/2024

City ally I keep 2/3 mowed used to be 3/4 but overgrowth keeps on coming. Poison Ivy is also growing in the overgrowth. To my knowledge, no one has touched it this growing season. It’s out of control. It is also in the way of the service I pay to mow the city alley , my yard and the tree lot out front. I also have concerns about the growth on the side of the house that is entwined in the utility lines.

Case Date:

7/3/2024

There is a substantial amount of trash in and around the dumpster across the alley from my property at 712 E Hunter

Case Date:

7/3/2024

There is a substantial amount of trash in and around the dumpster across the alley from my property at 712 E Hunter

Case Date:

7/3/2024

apartment a, trash in yard, tires, tv, drywall, eyesore

Case Date:

7/9/2024

Light pollution Bright unshielded lights on property exterior

Case Date:

3/19/2024

A few minutes ago, a white dump truck without City emblems stopped in front of my house. Two men got out and shoveled the leaves from the drain in front of my house and across the street into the drains. I thought we weren’t supposed to put leaves in the drain. The drain in front of my house is my adopt-a-drain, so it didn't have many leaves but the one across the street had more.