Case Date:

9/26/2022

Hi, When attempting to drive westbound on Countryside Lane outside Summit Elementary, we were told by a crossing guard that they were allowed to completely block westbound traffic and would not allow us to drive in the eastbound lane due to “their walkers”. I raised a complaint with the principal several weeks ago about not only convenience, but also the fact that emergency vehicles are not able to drive through. They responded indicating that people are only supposed to be parking on the far westbound side of the street and not blocking traffic, but that is not what’s happening. How do they have the authority to block traffic and decide who is or is not allowed to drive on a public street? They said it was “for 15 minutes” but no drop/off pick/up ever takes a mere 15 minutes as parents start lining up we before school lets out.

Case Date:

7/23/2022

The residents of either 727 South Eagleson or 719 South Eagleson use a public access ally way (running between Eagleson and Swain) as parking for cars and large recreational vehicles. It blocks the way for utility service, trash removal, postal delivery, access to property and walking and biking around the neighborhood. Moreover, residents in either of these two homes are blocking parking spots and affecting traffic with green “slow down” signs placed in the street. Both these actions present an over-reach of private citizens in claiming and controlling public space. Please could you investigate and hold these citizens to the rules that we all live by?

Case Date:

12/8/2022

Bloomington Transit Late Night bus service FAIL: At 10 pm on Dec 7, t did not work on either the Uber or Lyft app. Uber link from the BT website said “NO VOUCHERS LEFT.” Lyft app did not accept the BTLATENITE voucher code. When I called the BT dispatcher, he did not offer to help but rather have me a number to call Uber.

Case Date:

12/31/2022

Water main break? 602 S Ravencrest, 47401

Case Date:

12/28/2022

Possible water line break at East Sheridan and South Hawthorne.

Case Date:

10/4/2022

I often see trash in or near the bus stop at the Mall (close to one of the former Macy's entrances): plastic coat hangers, beverage containers, empty plastic bags, etc. Can you place a trash can there, like you so magnificently did at the bus stop in front of The Brew House? Thanks!

Case Date:

1/19/2023

During the rain event on Wednesday evening (Jan 18), I notice significant water standing at the NE corner of 3rd and College. Several cars, including mine, moved into the center lane (west bound) on 3rd, to ensure that the rising water would not come into contact with the car. Can the drain at that NE corner/intersection be checked/cleared? This is the second time I have experienced this at that intersection, this year.

Case Date:

1/6/2023

4210 E. Hector Dr. Bloomington, IN 47408 We are having a lot of water issues. In the front driveway, they repaired the water mains in our neighborhood a couple years ago, and when they repaired the road, a ton of water goes from the road , straight down our driveway to the front of our house. It has caused water coming into the basement. And we had to install a drain in our driveway, and it still can't keep up. In our back yard, there is a channel of water (not sure what it's called) by the apartments that causes our back yard to flood. We have a tiny river, but it cannot handle the water that is directed to come right at our back yard. I would like to have an engineer come out and look at the issues and so we can have a conversation about possible solutions. Thanks.

Case Date:

12/29/2022

I wish to file a request to the Utilities Dept. to survey the water main line servicing my home and the homes on E. Longview Ave. After two water main breaks in the past thirty days, I believe it would be prudent to survey the line for potential replacement or upgrade as necessary. I understand this survey may take time to allow staff to develop a plan. I hope that you might have equipment to survey to determine if there may be more weaknesses in the line or that a span of the line ought to be replaced. I would guess after two breaks, this request for survey might already be on your to do list at least for Spring 2023. Thank you -

Case Date:

2/13/2023

Low water pressure for last 2 years. Worse lately. All faucets. Plumber cannot address issue