Case Date:

1/26/2026

The portion of the Jackson Creek Trail that follows Arden from High St to Southeast Park is not cleared of snow, even though the rest is nicely cleared.

Case Date:

1/22/2026

The street light in front of our house is out.

Case Date:

1/22/2026

The light is off

Case Date:

1/26/2026

The water meter lid in my office drive located a couple feet from Southern Drive has came off probably a snow truck.

Case Date:

1/24/2026

There is significant dark spot on my property that would benefit from an additional street light. The light would be for safety reasons and crime prevention.

Case Date:

1/27/2026

Zero attempt at snow removal making sidewalk impossible to navigate with mobility issues.

Case Date:

1/27/2026

As of 3 PM today the sidewalk in front of the Downtown Post Office at 520 S Walnut St was untouched and extremely hazardous.

Case Date:

1/27/2026

Hello, I am an elderly resident with a disability living at the dead end of Swain Avenue. The previous tenant had requested that city snow removal not extend to the end of the street (I do not know why). Unfortunately, this is creating a serious hardship for me. I park my vehicle at the left side of the end of the street next to my home. With the current snow conditions and the lack of plowing to this area, I am unable to safely leave my home. I have critical medical appointments scheduled this week that I cannot miss, and access to my vehicle is essential. I kindly request that snow plowing be extended to the end of Swain Avenue moving forward so I can safely exit my home. This is an urgent safety and accessibility concern. Thank you, Mary Ann Hope

Case Date:

1/27/2026

Please please please clear off some of the metered parking between 2nd and 3rd streets. I had to park blocks away from my residence, then will have to walk every day in the freezing cold at 5am to get to my vehicle until there are enough spots there.

Case Date:

1/27/2026

Hello, I want to say I really really appreciate all the city has done to remove snow from the streets and make things safe. I live in one of the houses on this cul de sac, and have been using my blower and shovel, along with the help of neighbors, to try and clear us out. Unfortunately there isn't anywhere for the snow to go so it's just piling up in the street despite our efforts. Is it possible when you have enough crew available to send a plow out? We did have one plow come down, but he got stuck and wasn't able to finish clearing the spot. Thank you again so much!