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City of Bloomington, Indiana

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closed #164928

Website & Web Services Feedback

Case Date:
6/22/2018

Hello, I'd like to contact Madam Clerk Nicole Bolden. My name is Florence Evans and I'm the Clerk of the Board for Sacramento County in California. I am interested in talking with Ms. Bolden regarding the boards/commissions database. Thank you, Florence Evans

closed #164933

Website & Web Services Feedback

Case Date:
6/24/2018

I know you have been working on this, but at this point, there is no way to do a ureport on a mobile device. Only a couple of the categories show up and you can't scroll inside the page like on the desktop version (which... I don't understand why that is a thing in the first place). It's frustrating because I never remember to make reports once I get to a computer, and have to sync photos from my phone before doing it when I do remember.

closed #165010

Website & Web Services Feedback

Case Date:
7/1/2018

Hello! Addresses entered into myBloomington are not coming up with historic designation information. It was difficult for me to find the information about my address, and the only reason I knew to dig was because I happen to have increased knowledge about the HPC and how some of that works. If I didn't know those things, I would never know my house was on the survey. When I finally did find the survey, it's difficult to look through because it's organized by neighborhood, then "scattered sites," not by street address (and it's just a pdf of a list). Luckily I know how to search and could find my address, but again, that's special knowledge that I don't think every user should be expected to have. Please fix this! Thanks!

closed #165012

Website & Web Services Feedback

Case Date:
7/2/2018

As you are heading north on Sare Road through the round-a-bout at Rogers Road, the new paint markings do not match the signage of what lane you need to be in to go straight through on Sare Road. The new paint markings make a change in the traffic flow that is going to be very confusing if the signage is not updated. Thanks, Laura

closed #165019

Website & Web Services Feedback

Case Date:
7/2/2018

Some feedback for your web team: I find the city website generally to be clear, helpful, and easy to use. However, the lack of topic-specific contact information for city staff is frustrating. I don't like talking on the phone. I'd rather have things in writing. I would just like to know whom to email. But I have to guess. This--combined with weird, low-information job titles ("Rental Specialist 1," "Rental Specialist 2," "Program Manager"--those have no meaning to me as the customer of city services!) makes it frustrating to know whom to contact. Why not just make a directory that tells what important topics are in people's individual responsibilities and areas of expertise?

closed #186100

Website & Web Services Feedback

Case Date:
10/25/2023

Parking meters in main square

closed #186166

Website & Web Services Feedback

451 E Blue Ridge DR

Case Date:
11/1/2023

I created ticket 186158 and got an email from Billi Bowlen with a question. But, I don’t know how to reply to the email as it was sent from uReport and return email is no-reply@bloomington.in.gov (uReport)

closed #179080

Website & Web Services Feedback

Case Date:
2/24/2022

I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.

closed #179155

Website & Web Services Feedback

Case Date:
3/3/2022

https://bloomington.in.gov/covid-19 This page seems to have been left to rot and the info there is misleading or completely inaccurate. For instance: "Effective July 1, Bloomington Transit will resume the" This appears to be from last year, I guess, judging but the bullet points that follow and do include a year. But it reads like this July (and will every year unless it's clarified). The missmatch of some dates having a year attached and other not is, frankly, baffling. "COVID-19 Press Conferences A press conference is held every other Friday at 1:15 p.m. The next event will take place on July 30, 2021." ? "The Monroe County Health Department issued mask mandate that is effective until Monroe County has fewer than 50 cases per 100,000 AND is in the blue advisory status." These seems contradicted by Mayor Hamilton's comment "We're not down below 100 or to the 50 number we were aiming for before Omicron", which makes me think we aiming for below 100 cases now and this site is outdated, but I have no idea because the info on this page is confusing and suspect. This is the COVID-19 Landing Page. This isn't an obscure page tucked away out of site somewhere. I went looking for information and it's hard to believe The City actually cares about COVID if it can't be bothered to update its own website.

open #192468

Website & Web Services Feedback

Case Date:
7/26/2024

When I try to click on a permit I previously applied for in the Civic access portal, I receive an error message. This prevents me from checking on the status of the permit. I also received this error message two weeks ago when I tried to check on another permit.