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City of Bloomington, Indiana

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closed #212944

Accessibility Problem

Case Date:
8/7/2026

This on West Third facing east, approaching the overpass going up the trail. The sign does not leave enough space for people with disabilities to pass according to the ADA. I see this often with construction signs, which are quite common this summer. Please instruct your employees and contractors to comply with the ADA. Thanks.

closed #214017

Accessibility Problem

219 S Walnut ST

Case Date:
9/11/2026

I am writing to report a systemic reliability issue with Bloomington Transit. The bus on Route 2 (West 11th St) is consistently running late. Because of these daily delays, I am unable to make my connecting transfer at the Downtown Transit Center.Missing this transfer causes a severe domino effect. It makes me significantly late for work, creates ongoing conflicts with my employer, and directly jeopardizes my current and future employment. When I called Bloomington Transit to report this, the representative inappropriately suggested I "take an earlier bus" or "take an Uber." Route 2 already runs on a limited schedule, and relying on expensive rideshare services is financially unsustainable. It completely defeats the purpose of public infrastructure. I am requesting that the Operations Manager or Route Scheduler investigate the Route 2 timeline. The schedule needs to be adjusted so that riders can reliably make their connections at the Transit Center without being stranded.Thank you for your prompt attention to this matter. Whether it is a lack of security, conflicting facility uses, gaps in weekend/night service, or inefficient route layouts, the city's response is always to shift the burden, safety risks, and financial costs onto the citizen. I need Bloomington Transit and city oversight to address these operational bottlenecks and provide a reliable, safe, and direct service that actually supports working-class residents.

closed #208870

Accessibility Problem

NW corner of Walnut and Secind

Case Date:
2/25/2026

There is a detour sign in the middle of the sidewalk at the NE corner of Walnut and Second. It creates an obstacle for people with disabilities. Please tell your employees and contractors not to obstruct sidewalks. It happens a lot.

closed #208869

Accessibility Problem

NW corner of Walnut and Secind

Case Date:
2/25/2026

There is a detour sign in the middle of the sidewalk at the NE corner of Walnut and Second. It creates an obstacle for people with disabilities. Please tell your employees and contractors not to obstruct sidewalks. It happens a lot.

closed #208276

Accessibility Problem

Several locations near downtown

Case Date:
2/2/2026

More than a week after the snow stopped, I encountered many terrible sidewalks today. Just a few: west side of Rogers, between Kirkwood and 4th, around Regions bank on Kirkwood and Rogers, in front of the Gables house, along the Indian restaurant at the corner of Sixth and Walnut and from the steakhouse to the trail on 6th street. Also, can you please, please require that the sidewalk be cleared to the street? Often, the sidewalks are decent, but then you have to climb over a slippery mound at the corner as you approach oncoming traffic. Definitely a hazard. Please do better. Thank you.

closed #208130

Accessibility Problem

S Basswood Dr

Case Date:
1/30/2026

The sidewalks along Basswood Drive haven't been shoveled. If this is a city issue, than please do it. If it's due to apartments lining the street, cite them!

closed #208598

Accessibility Problem

220 s Madison

Case Date:
2/10/2026

The sidewalk in front of the Bloomington Thrift Store is still covered with ice, 23 days after the snow stopped falling. They cleared their parking lot well but did nothing to the sidewalk. And there’s a deep puddle just a bit east of there, on the north side of the overpass in front of the old motorcycle store, now closed. The puddle is at least four inches deep. I hope the city learns from this recent heavy snow to do a better job at clearing paths for all, but I am not confident.

closed #208441

Accessibility Problem

Case Date:
2/6/2026

This photo shows a parking spot designated for ramp van vehicles that has been used as a place to pile snow, making it impossible for vans to park there. This is on the upper level of parking for College Mall.

closed #208440

Accessibility Problem

College Mall

Case Date:
2/6/2026

This photo shows a parking spot designated for ramp van vehicles that has been taken over via large pile of gravel, dumped in the spot, making it impossible for vans to park there. This is on the south side of Target.

closed #208439

Accessibility Problem

College Mall

Case Date:
2/6/2026

This photo shows a parking spot designated for ramp van vehicles that has been taken over via large pile of gravel, dumped in the spot, making it impossible for vans to park there. This is on the south side of Target.