Drainage or Runoff
213 E Cottage Grove AVE
- Case Date:
- 4/22/2026
The discharge from the sewer continues. Yesterday the plumbers were here and left all of the debris on the street and garden. The cleaning did not work and now the sewage water has backed up to the clean out and sipping through.
Utilities Construction
2704 S. McCartney Lane
- Case Date:
- 4/20/2026
I am the current president of the Hyde Park Village HOA. We are updating our documents and are in need of current map of water and sewage plans for our neighborhood in order to define responsibility for damage to such. Please provide map of water and sewer lines for addresses on Mcartney Lane which is all of Hyde Park Village. Please also advise to which point the city is responsible for repairs. Thank you.
Water Utility Problems
1003 s Washington st
- Case Date:
- 4/20/2026
My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?
Water Utility Problems
1003 s Washington st
- Case Date:
- 4/20/2026
My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?
Drainage or Runoff
324 N Roosevelt ST
- Case Date:
- 4/18/2026
The storm water drainage in front of that property needs to be cleaned. Thank you.
Water Utility Problems
824 W 3rd ST
- Case Date:
- 4/17/2026
Submitting for a caller to the OOTM--Caller reported a fire hydrant on Euclid Ave and 3rd Street is currently "spewing water".
Water Utility Problems
4127 W Heritage WAY
- Case Date:
- 4/17/2026
These appears to be a water line issue , but extensive water is accumulating in various units within the complex
- Case Date:
- 4/16/2026
The bottom spout on the water fountain is not working, the one for dogs. The upper fountains are still working. This is the water fountain on the B-line Trail just north of 4th Street. Thanks for taking a look!
Unsafe Buildings
2801 W Heartwood Ct apt c
- Case Date:
- 4/15/2026
The ceiling has water damage and has had this since move in it was first pointed out by Britney King the property manager upon our walkthrough. Since moving in about 7 months ago this is continuously gotten worse and has not been repaired. This water is actively dripping as of today onto my counter
Unsafe Buildings
2801 W Heartwood Ct apt c
- Case Date:
- 4/15/2026
I am reporting a concern regarding the townhome unit adjacent to mine. I have been informed/observed that the electricity in that unit has been off for an extended period (several months).
Because the units are connected, I am concerned that lack of utilities and maintenance in the neighboring unit may be contributing to building-wide issues, including moisture, water intrusion, or other structural concerns affecting my unit.
There has already been water damage and active moisture concerns in my unit, and I want to ensure the adjacent unit is inspected to determine whether it is contributing to these conditions.
I am requesting that the neighboring unit be inspected for maintenance, utility status, and any conditions that could impact surrounding units. Also I have entered my name, address and phone number yet the system is still marking this as anonymous.