Water Utility Billing Problems
1313 S Hickory Grove LN
- Case Date:
- 1/8/1998
Gary Coonce called re. his account that is in his wife's name - Katherine Coonce - at 1313 Hickory Grove Lane. Mr. Coonce has experienced high bills. He feels his sewer bill should not be double the amount of his water bill. Mr. Coonce stated that he or his wife will appear at the USB meeting on 1/20/98 to state his complaint at that time.
Water Quality
1000 S High ST
- Case Date:
- 1/8/1998
CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON
01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM.
01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.
Other
703 N Park Ridge RD
- Case Date:
- 1/8/1998
Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.
- Case Date:
- 1/9/1998
S - No sticker
- Case Date:
- 1/9/1998
S - No stickers
- Case Date:
- 1/9/1998
MISSED PICK-UP TRASH
- Case Date:
- 1/9/1998
MISSED PICK-UP/RECYCLING
- Case Date:
- 1/9/1998
MISSED PICK-UP/TRASH: YOU PICKED UP PART OF THE TRASH AND LEFT THE REST. HE SAID DOGS HAVE TORN IT OUT NOW.
- Case Date:
- 1/9/1998
MISSED PICK-UP/TRASH SHE CALLED & WAS TOLD YOU WOULD PICK-UP ON WED. SINCE SHE DIDN'T GET TRASH PICKED UP ON WED (AS TOLD) THE STICKERS BECAME WET.
Trash
1428 S Washington ST
- Case Date:
- 1/9/1998
S - No sticker