Case Date:

10/27/2024

Could not get information online on the trash pickup schedule fir my address. 2428 W Marlene Dr. Bloomington, IN 47404

Case Date:

11/18/2024

I just tried to file an incident report online, but don't think it went through. I kept getting rerouted to a page that was not relevant. For credit card fraud, two instances, about $200 total. Should I call instead?

Case Date:

1/2/2025

finding info about BASIC SERVICES is impossible!! Please find a different format. No reason my query should be showing me anything from 2008!! 2024 trash pickup schedule holidays this was my query

Case Date:

4/10/2025

Currently, the city only has one method for filing noise complaints, which is to call the number listed on the city's website. Having only one reporting method is extremely ineffective, and limiting the reporting method to only verbal communication creates a barrier for accessibility. There are individuals who cannot communicate over the phone - like me. Illness stole my voice years ago, but my hearing was not impacted - I still hear the noise. I just can't report it. Not sure what an adequate fix would be, as it would have to be something that is regularly monitored. (Address provided is rough estimate of area where heavy bass plays frequently, it could be one of these houses or an apartment building - I needed to put a location on the map, so I included that one.)

Case Date:

4/27/2025

For this ticket (https://bloomington.in.gov/crm/tickets/view?ticket_id=202312) I tried to upload a photo, but it did not work, apparently. If interested, I can provide via email. I tried attaching it to this ticket as well.

Case Date:

6/18/2025

During today's GIS training with Max, I checked out the MyBloomington portal and noticed that the Parks are not showing up currently. See screen capture attached.

Case Date:

10/30/2024

There is something wrong with the map on the uReport website. When someone clicks on a portion of some addresses, a different address is displayed. Attached screenshot illustrates the miscall. Several recent complaints have been made about "505 E. 11th", but this location is an unbuilt and uninhabited field. It is assumed that the complaints were meant for "305 E. 11th" (marked as "Hoosier Rentals", but the HCI fills in "505" rather than "305" depending on where exactly the cursor is. Cases #198983, #198974, #199101, and #199103 all fall under this category.

Case Date:

12/8/2020

I am currently attending the virtual City of Bloomington Board of Park Commissioners meeting via Zoom. I am disappointed by the city’s negligence to make this meeting more accessible for those with hearing barriers. Why don’t ALL virtual city meetings have closed captions and/or live signing?


Case Date:

10/23/2025

Will you *please* re-enable the map feature on uReports? See case# #206286. It is understandable that it needs to be upgraded/"rewritten" - it has been a bit persnickety lately - but why not keep the one that's been used for a long time by a lot of people until you have a new one to replace it, rather than just disabling it while you figure out how to improve it? It makes *zero* sense to turn off a functional and useful feature that needs some updating while it still works fine, and not explain fully why that was done.

Case Date:

12/12/2025

One suggestion I have: When a resident reports an issue, and that issue then gets resolved, the resident should be notified that the issue has been resolved. It can be fairly difficult to go back through pages of reports to see what the solution was for the issue. Thanks!