Case Date:

5/13/2002

no sticker

Case Date:

5/13/2002

no sticker

Case Date:

5/13/2002

too heavy

Case Date:

5/13/2002

no sticker

Case Date:

5/13/2002

no sticker

Case Date:

5/13/2002

no sticker

Case Date:

5/13/2002

Mr. Holdeman owns this property. He states that he called Insight to get a price quote for basic cable. He recieved a quote for $11.95 with free installation. After this service was installed, he received a bill for approximately $40.00 which included extended cable. He is upset that he was quoted one price but was billed another which included a service that he did not want.

Case Date:

5/13/2002

large item pick-up/missed pick-up/other/ She has 2 old trash cans that she put out for large item pickup/She tried to leave a note that the crews should take the cans - but the rain washed the note away/could we please come back & pick them up?

Case Date:

5/13/2002

missed pick-up/other/faxed 5/13/02 kb/ large items were not picked up today - large items are in cans; cans are marked to be left behind - let us know if there's a problem.

Case Date:

5/10/2002

no sticker