Case Date:

11/12/2025

Travelling east on Covenanter, before crossing College Mall Rd., the light at the intersection of College Mall and Covenanter was not giving me a green light. I was the only car travelling eastbound at the time, as well as the only car in that part of the intersection (on the west side of College Mall Rd.). I went through 2 full Red-Green light cycles waiting to go through the intersection to continue on Covenanter towards Auto Mall Rd. Westbound traffic near the bank on the east side of College Mall Rd. was getting their green light ok. I ensured I was fully behind the stop line, even backing up after the Red-Green cycle for crossing traffic. I also do not believe I was too far to either the left or right in my lane. This happened sometime between 2:10 and 2:16 PM today (Nov. 12, 2025). I never got a green light; I simply made a right turn on red to finally get out of the intersection. This had happened to me before at that same place in the intersection, but I do not remember details. Bottom line: Whatever sensor checks for cars at that intersection in order to give a green light to eastbound traffic on Covenanter should be checked.

Case Date:

11/12/2025

I have many images/ videos/ message threads.. I have been dealing with a roach infestation since August. Roaches are literally all over my place. I've lost so much money because they raid my kitchen, my dishes, clothing, my child's items, etc. I have had to throw many things away and haven't been staying in my residence. Conditions are quite unlivable. My landlord is only wanting to have treatments done in my residence without giving me rightful compensation for what I've been dealing with. I would like to break my lease all together and move away from the place I am in. I am a single mom with no family and being asked to remain in these conditions is diabolical. I would like help with breaking my lease and getting it handled rightfully!

Case Date:

11/12/2025

All of the painted lines that were crosswalks here have long since worn away and no one has come to repaint them. Some drivers still treat this area as if the lines are painted, but many do not. Crosswalks near stoplights and Hills often have people driving accelerate the most. Please repaint all four crosswalks, 2 on Washington, and 2 on 2nd st.

Case Date:

11/12/2025

Adding to the requests about the street lights, we noticed last night that all of the lights in the neighborhood seem to have been replaced with harsh white LED fixtures. At a minimum these need diffusers or something, the naked LEDs are very harsh and hurt the eyes of pedestrians. It would also be great if there were shields or something directing the light down, as currently they are unshielded. Honestly having the old lights back would be a massive improvement, but given how unlikely that is please consider these other mitigations. The light pollution from these lights is very unpleasant.

Case Date:

11/11/2025

Hello! I recently noted that the streetlight outside my house seems to have been changed out for a really horrible glaring and harsh cool-toned one. it was previously a lovely and classy warm shade of orange. can you confirm if this light was actually recently changed? hopefully i am wrong and it’s just malfunctioning somehow. if the city has in fact switched the warm toned bulbs for cool ones, is there a way to have it switched back? my street looks like a soviet prison camp now :( thank you!

Case Date:

11/11/2025

Was the streetlight at W Smith and S Jackson st recently replaced with an LED fixture? It is really excessively bright, there was nothing wrong with the existing streetlight. Please turn down the brightness of the light of at all possible, thank you.

Case Date:

11/11/2025

The recently installed conduit on the light at the north end of the tennis courts is not installed properly and the wires are exposed.

Case Date:

11/10/2025

Thr lid to my trash can (the hinge) was broken during trash pick-up today. It was intact before the trash was picked up. Is there a way to get a replacement?

Case Date:

11/10/2025

Owner got a dog a few months ago and does not allow the dog inside the house under any circumstances. As temperatures drop, this dog will be left outside all hours of the day and night just as it was last night. I am unsure if the dog is allowed into the unheated garage, but, the owner has openly acknowledged they will not bring the dog inside because they have cats and don't want to make their girlfriend upset. The owner was dismissive when asked what they plan to do in the cold months. This is a lovely dog that is being neglected regardless of weather.

Case Date:

11/10/2025

Street sign "Cherry St." has been down weeks and weeks. I reported this more than 2 weeks ago. This is in Green Hill Addition off S. Walnut St. There are many deliveries up and down this street. I order groceries, meals, etc. Please take this seriously. I am 94 years old and depend on these deliveries. Please confirm receipt. Thank you.