Case Date:

11/14/2001

no sticker

Case Date:

11/15/2001

On the corner of 10th/Grant behind 322 E. Cottage Grove there is a dumpster that is now over-flowing. There are some kind of power wire that must have been blown down by the last storm that are hanging loose and into the dumpster. Mrs. Douglas believes that is why the trash is not being picked up.

Case Date:

11/15/2001

faxed to Sanit. 11/14/01 kb/ Missed pick-up/trash: missed trash on Tues. - stickers on trash no notice

Case Date:

11/16/2001

Residents have trash in front of the house and on the front porch.

Case Date:

11/16/2001

He has Starz/Encore/HBO that he pays around $53.00 for. As part of this he receives channels 14 & 34. Channel 34 is not very clear. Upon calling Insight they informed him that these 2 channels would be switching to 78 & 77 and he would need to have a pay box to get the channels. The pay box is an additional $4.00 extra a month. He has 2 remotes that he now has to use for these 2 channels. Why does he have to pay twice for 2 channels? He talked with Insight but they would not give him a cl

Case Date:

11/19/2001

Long-time subscriber; she pays an extra $1/month for a cable guide. The guide has been discontinued. She was informed that if she cancels the guide, she will have to pay for a higher package. Yet, she can still pay the $1/month for a guide she doesn't receive, she can keep her current package. She doesn't believe she should pay for a guide she doesn't receive, and she's disappointed and considering switching to satellite

Case Date:

11/19/2001

no sticker

Case Date:

11/19/2001

no sticker

Case Date:

11/19/2001

no sticker

Case Date:

11/19/2001

no sticker