Case Date:

8/19/2013

I am writing this in regards to an elevator issue in which I was apart of at Smallwood Plaza. I am concerned about the safety hazard their elevators pose. On July 26, 2013 3:30 pm I had just come home from work at about 3:00 pm. I parked my car in the B1 garage of Smallwood so I could move my things back and forth easily. I went up to my apartment (the elevator seemed normal at this time), put my phone to charge, rested a bit, and then went back down to my car because I was moving. After packing my car, I went back to the elevator to go back upstairs to my apartment, on the 7th floor. I keyed my card to go up, the elevator started rising, and I heard a peculiar sound. The best way I can describe this sound is that it sounded like chains rubbing against each other. Then, the elevator shook and jolted. Luckily, I didn't get hurt, but I was forced to the other side of the elevator because of the jolt. I immediately pressed the emergency button as well as the alarm button. After waiting for 5 minutes with no response, having no phone because I had left it to charge, I started to panic and hyperventilate. I waited for 30 minutes alone in this elevator. I looked for the emergency phone in the box and was horrified to see that it wasn't there. I had pressed the emergency button for 30 minutes. I had looked up at the security camera thinking, "can't you see me?!" Thirty minutes later, a girl on the other side of the elevator said: "is anyone in there? I replied: "yes can you please open the elevator?!" "I can't it's not opening. I will go get help, ok?" I was thankful that someone had heard me. A couple of minutes later, a maintenance guy showed up. He opened the elevator with his hands, and gave me his hand so I could climb down because the elevator was stuck in between floors. It took a little more than a week to fix the elevator. After my incident, I first talked to someone in the City of Bloomington building and he said to talk to Smallwood first and then report back if nothing was resolved. I talked to the Smallwood office management. Their response to me was "It happens, it's normal." Appalled, I said, "Well, will you let me know what happened?" and she replied "what do you mean" and I said: "well, with the elevator..." and she said: "I can take your name and number and have my manager call you" Whitney, the woman I had this short conversation with, seemed to be completely dry and not concerned about this situation. I never heard from the manager or the office. I find this issue to be a huge safety hazard to the public. Please let me know what will be done about this situation. Thank you, Priscilla Massey

Case Date:

9/19/2013

Dear Sir or Madam, There is a real excessive growth of nature in an electrical post and its lines at the alleyway that goes from First Street to University Street parallel to Grant Street, and also the pathway that goes from Grant Street to the aforementioned alleyway (between University and First. Thank you very much.

Case Date:

11/19/2013

The street sign is missing Post Road. It just has Grandview but not a Post Road sign at that intersection.

Case Date:

11/19/2013

The street sign is missing Post Road. It just has Grandview but not a Post Road sign at that intersection.

Case Date:

1/5/2014

H I I heard a loud noise and looked outside. My mailbox was just hit by a snow plow. It is broken. The plow didn't stop. The post was snapped off at the ground. Help, Colleen Mulinix A A

Case Date:

1/14/2014

Hi, I hope this finds you well. I represent Healthline, a medical website dedicated to providing trustworthy health news and advice. We recently launched a new medical funding product that allows patients to raise funds to help with their medical expenses. You can see the online resource here: http://www.healthline.com/health/online-medical-fundraising I’m writing to ask that you would include this as a resource on your page: http://bloomington.in.gov/sections/viewSection.php?section_id=456 Why you should include this on your page: -Provide a resource to those in need of funding for their medical care -The tool is operated by Healthline Networks, a reputable medical and trustworthy medical website who’s content is regularly featured in Yahoo Health, Huffington Post, and New York Times Please let me know if this would be possible. Thank you again for your time reviewing. Warm regards, Maggie Danhakl • Assistant Marketing Manager p: 415-281-3124 f: 415-281-3199 Healthline • The Power of Intelligent Health 660 Third Street, San Francisco, CA 94107

Case Date:

3/5/2014

White spray paint on wall in east parking lot by office building

Case Date:

3/12/2014

Hello, This is regarding article: https://bloomington.in.gov/documents/viewDocument.php?document_id=3480 My name is Phillip Dengler and I run http://bestblackfriday.com/ and am now one of the top Black Friday related websites on the Internet today. We are the first to leak many of the store ad scans and we also feature a variety of buying guides and shopping tips to help shoppers save money and ensure their safety both online and offline. We have collaborated with many large newspapers such as The Huffington Post, NJ.com, The Salt Lake Tribune and others. I came across your Police Holiday Safety Tips guide and was impressed by the information. I was wondering if you could take a look at my website http://bestblackfriday.com/ and possibly add me as a reference? We are among the most trusted online Black Friday shopping websites on the Internet and offer secure online shopping if Bloomington residents would rather not leave their house on Black Friday. We also offer secure Cyber Monday shopping as well as we are partnered with hundreds of stores including the most popular (Walmart, Best Buy, etc) and direct users to the right places. Additionally, here are a few of the more popular sections of our site: http://bestblackfriday.com/user-guide http://bestblackfriday.com/user-guide/family-traditions which we get excellent feedback on. The User Guide is filled with planning and safety tips as well. Best, Phillip Dengler BestBlackFriday.com

Case Date:

3/30/2014

On John Hinkle Drive, across from the Post Office, there is a series of potholes when you are going towards Bell Trace.

Case Date:

7/25/2014

Customer called in to Parks and Recreation office complaining about shrubbery on the B-Line trail blocking the yellow flashing light warning drivers of bikers. He did not want to write in a complaint, insisted I do it, because he is a senior and he wanted to report the issue via his landline.