Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.
Hi, I went looking for recycling scheduled for garbage pickup. Nice interface to getting to the information, but when I reached the final link, there was an error message. You need to post the PDF schedule. https://bloomington.in.gov/sites/default/files/2017-04/Thursday_A.pdf Thanks! Kathleen
My recycling and paper recycling was not picked up today. I called twice, both times before dept. closed. First time, at about 11:46 or noon got a man, very nice; second time at 1:50 an answering machine. I'm told recycling is closed on Friday. For how long must I leave these two containers out for pickup? I finally called the Mayor's office, and Elizabeth filed a U-report. Naturally she was nice and very prompt in helping me.
Resident called in complaining that her recyclables had not been picked up again and stated that it must be a personal vendetta against her. I spoke with the crew on that route and they had written resident up. Crew also advised that resident usually does not sort recyclables and that they have spoken with resident about it several times and have also done several courtesy pickups. Resident wanted a courtesy pickup done today but I advised that we could not do one. She stated that she would be contacting the Office of the Mayor to make sure that new people pick up her recycling.
had plastic in another container aside from red recycle bin...did not have recycle marking on trash can...did not get picked up though. Mr. Wiley was very nasty to all office staff when he phoned in resorting to foul language.
Mr. Malone called the Public Works Office to report that his recycling was not picked up, he stated that there was not a notice left. Jason went to this address and found that there was a notice left, he piicked it up any way. Jason wanted this on file. R.H.