It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM
Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.
Hi, I went looking for recycling scheduled for garbage pickup. Nice interface to getting to the information, but when I reached the final link, there was an error message. You need to post the PDF schedule. https://bloomington.in.gov/sites/default/files/2017-04/Thursday_A.pdf Thanks! Kathleen
My recycling and paper recycling was not picked up today. I called twice, both times before dept. closed. First time, at about 11:46 or noon got a man, very nice; second time at 1:50 an answering machine. I'm told recycling is closed on Friday. For how long must I leave these two containers out for pickup? I finally called the Mayor's office, and Elizabeth filed a U-report. Naturally she was nice and very prompt in helping me.
Mr. Shields called to complain about missed trash and recycling pick ups, but also described calling the sanitation office and dealing with a "rude" employee when discussing these issues.