Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.
Broken glass pieces left in the street in where the rear loading truck picks up the recycling. We have swept the street for the past two weeks. See attached photo. I have reported this to the office by phone today (12/21/17)
Hi, I went looking for recycling scheduled for garbage pickup. Nice interface to getting to the information, but when I reached the final link, there was an error message. You need to post the PDF schedule. https://bloomington.in.gov/sites/default/files/2017-04/Thursday_A.pdf Thanks! Kathleen
My recycling and paper recycling was not picked up today. I called twice, both times before dept. closed. First time, at about 11:46 or noon got a man, very nice; second time at 1:50 an answering machine. I'm told recycling is closed on Friday. For how long must I leave these two containers out for pickup? I finally called the Mayor's office, and Elizabeth filed a U-report. Naturally she was nice and very prompt in helping me.
Mr. Bob Hall came to our office about his daughter's recycle not being picked up. He had an attitude from the minute he walked in. We sent Tammy to clean up the recycle ONE time and done! This is a problem stop!
Resident called in stating recycle was not picked up. Mike Courter went out and picked up. Courter reported that there were two write-ups on the recycling (neither of which had been brought in the office for me to enter) for the items not being properly sorted. Prior to sending someone to a missout at this residence again, check with 939 to make sure they have brought in their tickets for this days route.
Resident called in complaining that her recyclables had not been picked up again and stated that it must be a personal vendetta against her. I spoke with the crew on that route and they had written resident up. Crew also advised that resident usually does not sort recyclables and that they have spoken with resident about it several times and have also done several courtesy pickups. Resident wanted a courtesy pickup done today but I advised that we could not do one. She stated that she would be contacting the Office of the Mayor to make sure that new people pick up her recycling.
Recycable items not properly sorted. Courtesy Pick up. Please see write up entered January 5,2011. We had 947 go and pick it up as a courtesy, after she had called the Mayor's Office. This is the 3rd time resident has been written up since December 21,2010.
Recycable items not properly sorted. this was their second notice. 946 did not take, it was a mess this was their 2nd notice. Tuesday at 3:04pm resident called Diane in Mayor's office talked bad to her, yelled etc.. said we missed her recycle. Diane left us the message for Wed. so we could take care of. I called res. she was VERY nice to me, I told her some one would be there today. 947 actually went back and picked it up, it was a mess, but he took it, and he wrote them up again.
Courtesy Pick up. This lady called the Mayor's office also I sent Dean out next day and he picked up