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City of Bloomington, Indiana

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open #165564

Accessibility Problem

Case Date:
8/20/2018

My friend, who uses a wheelchair for mobility, and I went to the Office Lounge on Saturday night. While the building is accessible the bathrooms are not. The door was not wide enough for him to enter and he has a small manual chair. A larger motorized wheelchair would not fit either. The manager apologized and offered to clear the women's bathroom, but he had already looked at the door and determined it was not wide enough either. Besides that, I don't think offering another genders bathroom would count as accessibility? I know the OL has been around a long time and I assume there is some grandfathering of pre-accessibility guidelines, but at some point don't they have to come "up to code"? Is that only if they do renovations? How long can they remain un-accessible? I hope there is someone who can address this issue because we would like to be able to visit the OL again, but will not if he can't use the restroom while there. Thank you for your help!

closed #165255

City Performance

Case Date:
7/23/2018

A copy of an email I just sent - CITY OF BLOOMINGTON LEGAL DEPARTMENT: I just picked up two DVDs from the Legal Department of the City of Bloomington today, and I specifically asked WHAT computer program will play them. The woman who took my payment asked someone else in the office while I was down the hall paying the fee and she told me, "The program that plays it is already loaded on it." NO IT ISN'T!! I'm at the main library trying to get both of these DVDs to play, and NEITHER OF THEM WILL. Why are you withholding the correct information from me? How come when a citizen comes to get EVIDENCE of wrongdoing by other citizens or by public employees she is given DVDS that can't easily be played, viewed and listened to on a common public computer? This happened with the VERY FIRST DVDs I got from you two years ago, even before I got the Protective Order against Georg Smith. I couldn't play those DVDs either. One guy at the library had a laptop that HAPPENED to have that computer program on it, and I saw one video but never heard it. I haven't been able to view it since. SO I'M ASKING YOU AGAIN - WHAT EXACT PROGRAM PLAYS THESE THINGS - AND WHAT COMPUTERS IN TOWN HAVE THAT PROGRAM LOADED? IF YOU CAN'T FIND ANY OTHER COMPUTERS WITH THESE PROGRAMS, THEN I'LL HAVE TO SCHEDULE TIME TO COME INTO YOUR OFFICE TO USE YOUR COMPUTERS. I HAVE TO SEE THIS IMMEDIATELY TO PREPARE FOR A COURT HEARING. These videos are EVIDENCE in several legal cases. Not giving me clear answers and this information can only be concluded to be obstruction of justice. In the meantime, I'm going to alert the judge in one of my cases that I'm not getting cooperation and playable videos from the CIty of Bloomington. It's the truth. Please reply today and tell my how you're going to fix this problem. I need to view literally 15 videos of Georg Smith violating the Protective Order, and about 4 more of other idiots in this town who've committed BATTERY against me, who can't drive a bus safely, and who've failed to keep the roads safe, causing me injury. If you don't get me the right answers your city is going to be famous for making this problem for people. I guess I'll have to propose a law to the City Council that any and all public records have to be provided in an EASILY VIEWABLE FORMAT. After all, when you get Police Reports from the Police Department, they print them in English on standard 8 1/2 by 11 inch paper. They don't encrypt it in some obscure code. Why would you want to make it difficult for anybody? I've already been through enough abuse in this town - why do you want to add to it? You cause me MORE suffering THAT I DON'T NEED. Please get me my information TODAY. And if you don't like the idea of my using YOUR computers... I HAVE TO VIEW MY DVDS FOR COURT, so you may have to make some adjustments. I've repeatedly asked for this information over the months, and I'm out of patience.

closed #165088

Trash

Case Date:
7/10/2018

A mattress, a couple of tubs, scrap wood, recycling, a shopping cart and a makeshift bed have been dumped on a public bench in front of the Habitat Office at 213 E Kirkwood Ave.

closed #164997

Potholes, Other Street Repair

Case Date:
6/28/2018

Council office received a phone call from constituent who was driving regarding pothole. He reported a pothole on Rhorer Road going westbound in front of the daycare center about 100 meters east of construction. It appears it was previously filled but has turned into a dip and a bump.

closed #164840

Blocked Street

Case Date:
6/15/2018

Our office is located at 1351 W. Tapp Road, right at the barricades for the Tapp & Rockport Road project. We are having trouble with people speeding through our parking lot. Some think they can go through the parking lot to get to the Autism Outreach lot and back to Tapp Road. This time of year, all of our spaces are full and our parking lot is busy enough with actual business traffic. We don't object to people having to turn around after they ignore the road closed sign at the roundabout. We do object to their speeding through our parking lot. Is there some assistance we can get with this? Thank you sincerely.

closed #164575

Website & Web Services Feedback

Case Date:
5/27/2018

I can no longer access the Elm Heights historic walking tour. I found other brochures. Below is the url for the Prospect Hill tour. Would you please send me the pdf and/or post it on the website? https://bloomington.in.gov/sites/default/files/2017-05/prospect_hill_brochure.pdf

closed #164486

City Performance

Case Date:
5/20/2018

Dear Mayor Hamilton and the city of Bloomington, I am contacting you and your office regarding the problem with the deer in our neighborhood. Once again, the deer are a problem for us and they are outright dangerous. I am not sure what the city is planning on doing with the problem, but I almost feel like I want to hire a sniper (and I am an animal lover) to get them off of our property or now purchase a BB gun. I am not a violent person, but I am at my wits end regarding this issue. Will the city only do something once a deer kills a child? I have heard of stories of dogs being killed by deer as well as homes being trashed by deer who have somehow gotten into somebody's home. The latest is that my wife got a broken ankle because of a deer and it required a trip to the ER at Bloomington hospital along with missed work for both of us. Luckily we have health insurance, but for those who don't...it is a very expensive endeavor that could have been avoided if the city would do something to cull these animals. Lately we have seen a herd of 8 deer roaming around Somax. I would like your opinion on how you plan to fix this problem because I do see this as a problem in our city and especially our neighborhood. Also, I heard that the city has a 2 million dollar surplus this year and wondered if that meant we would finally get the sidewalk and repair of the dangerous culvert that has been promised to the former owners of our house as well as to us. Our taxes go up every year (Judy Sharp just assessed another increas of $50,000 to our home value which raised our taxes again quite drastically). We can't seem to ever get a break from her with her assessments every year and it is quite frustrating. Every year we pay more and more taxes and get absolutely nothing for it. Again, I would appreciate your thoughts on this matter. Thanks. Best, Ingrid Faber 1104 S. Covenanter Drive Bloomington, IN 47401

closed #164485

Animal Control & Neglected Pets

1104-1198 South Covenanter Drive

Case Date:
5/20/2018

Hi Mayor Hamilton and the city of Bloomington, I am contacting you and your office regarding the problem with the deer in our neighborhood. Once again, the deer are a problem for us and they are outright dangerous. I am not sure what the city is planning on doing with the problem, but I almost feel like I want to hire a sniper (and I am an animal lover) to get them off of our property or now purchase a BB gun. I am not a violent person, but I am at my wits end regarding this issue. Will the city only do something once a deer kills a child? I have heard of stories of dogs being killed by deer as well as homes being trashed by deer who have somehow gotten into somebody's home. The latest is that my wife got a broken ankle because of a deer and it required a trip to the ER at Bloomington hospital along with missed work for both of us. Luckily we have health insurance, but for those who don't...it is a very expensive endeavor that could have been avoided if the city would do something to cull these animals. Lately we have seen a herd of 8 deer roaming around Somax. I would like your opinion on how you plan to fix this problem because I do see this as a problem in our city and especially our neighborhood. Also, I heard that the city has a 2 million dollar surplus this year and wondered if that meant we would finally get the sidewalk and repair of the dangerous culvert that has been promised to the former owners of our house as well as to us. Our taxes go up every year (Judy Sharp just assessed another increas of $50,000 to our home value which raised our taxes again quite drastically). We can't seem to ever get a break from her with her assessments every year and it is quite frustrating. Every year we pay more and more taxes and get absolutely nothing for it. Again, I would appreciate your thoughts on this matter. Thanks. Best, Ingrid Faber 1104 S. Covenanter Drive Bloomington, IN 47401

closed #164298

Water Utility Problems

Case Date:
5/7/2018

Our office received a phone call on Saturday, May 5th at 12:50pm from a women calling in regards to a water leak on Pepperride Drive. Melissa O.

closed #164220

Potholes, Other Street Repair

3101 East Rogers Road

Case Date:
5/1/2018

"Sare Rd" street sign on the NE corner of the Sare&Rogers roundabout was found on the roadway (and traffic was unfortunately driving over it). I moved it to the grass on the NE corner (see picture attached). Hopefully, still usable and can be reinstalled on the empty sign post. Thanks for your kind assistance!