It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM
I live at 3500 E Morningside Drive in Bloomington, Indiana. (There are two homes that appear to be at this address. Ours is the light green ranch house with a dark green metal roof.) We have a dark green plastic mailbox by the street. Our mailbox was damaged this morning, 8/9/23, sometime after 6:30am. Our neighbor noticed the damage and notified us this morning at 11:04am. Since today, 8/9/23, is Wednesday, the day that trash and recycling are collected in the Park Ridge neighborhood, we are guessing that the damage was caused accidently by the robotic arm of the sanitation vechicle. We didn't have bins out this morning to empty, but other neighbors did. Here is a link to photos that show the damage that was done to our mailbox: https://drive.google.com/drive/folders/19_rM2q5K7visO0LR5-6t8QG-fYq8OQia?usp=drive_link . It was scraped on the top, pushed back and to the side, the plastic on the back was broken, etc. We had a box for the Herald-Times newspaper next to the mailbox which was knocked over during this incident, so my husband removed the post from the ground. Unfortunately I don't have a photo of that. I'm hoping someone would be willing to meet with us to see the damage. If after seeing the damage, they agree this could have been done accidently by the robotic arm of the sanitation vehicle, I'm hoping we could be reimbursed for the damage. Thank you for your time and attention to this concern. Please know that we greatly appreciate the weekly sanitation and recycling services provided by the city staff.
Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.
Broken glass pieces left in the street in where the rear loading truck picks up the recycling. We have swept the street for the past two weeks. See attached photo. I have reported this to the office by phone today (12/21/17)
This morning, one of the sanitation trucks ran into our mailbox and broke the wooden mailbox post and bent the heavy duty steel mailbox in front so that it can no longer be opened. USPS will not deliver mail to an address that does not have a working mailbox. We would greatly appreciate if you would please rectify this situation ASAP. Thank you.
Late last month I made arrangements to have the city sanitation service pick up two old dehumidifiers this morning. Unfortunately when I got up this morning to set them out, I discovered I had no garbage stickers. (I put my garbage can out only about once every three months so I hadn't noticed). I deeply regret having made this mistake, and hope you will forgive me. I will call the sanitation office to reschedule a pickup in August or September. Thank you.
Hi, I went looking for recycling scheduled for garbage pickup. Nice interface to getting to the information, but when I reached the final link, there was an error message. You need to post the PDF schedule. https://bloomington.in.gov/sites/default/files/2017-04/Thursday_A.pdf Thanks! Kathleen
My recycling and paper recycling was not picked up today. I called twice, both times before dept. closed. First time, at about 11:46 or noon got a man, very nice; second time at 1:50 an answering machine. I'm told recycling is closed on Friday. For how long must I leave these two containers out for pickup? I finally called the Mayor's office, and Elizabeth filed a U-report. Naturally she was nice and very prompt in helping me.
Mr. Shields called to complain about missed trash and recycling pick ups, but also described calling the sanitation office and dealing with a "rude" employee when discussing these issues.
Mr. Bob Hall came to our office about his daughter's recycle not being picked up. He had an attitude from the minute he walked in. We sent Tammy to clean up the recycle ONE time and done! This is a problem stop!