Case Date:

8/19/2013

I am writing this in regards to an elevator issue in which I was apart of at Smallwood Plaza. I am concerned about the safety hazard their elevators pose. On July 26, 2013 3:30 pm I had just come home from work at about 3:00 pm. I parked my car in the B1 garage of Smallwood so I could move my things back and forth easily. I went up to my apartment (the elevator seemed normal at this time), put my phone to charge, rested a bit, and then went back down to my car because I was moving. After packing my car, I went back to the elevator to go back upstairs to my apartment, on the 7th floor. I keyed my card to go up, the elevator started rising, and I heard a peculiar sound. The best way I can describe this sound is that it sounded like chains rubbing against each other. Then, the elevator shook and jolted. Luckily, I didn't get hurt, but I was forced to the other side of the elevator because of the jolt. I immediately pressed the emergency button as well as the alarm button. After waiting for 5 minutes with no response, having no phone because I had left it to charge, I started to panic and hyperventilate. I waited for 30 minutes alone in this elevator. I looked for the emergency phone in the box and was horrified to see that it wasn't there. I had pressed the emergency button for 30 minutes. I had looked up at the security camera thinking, "can't you see me?!" Thirty minutes later, a girl on the other side of the elevator said: "is anyone in there? I replied: "yes can you please open the elevator?!" "I can't it's not opening. I will go get help, ok?" I was thankful that someone had heard me. A couple of minutes later, a maintenance guy showed up. He opened the elevator with his hands, and gave me his hand so I could climb down because the elevator was stuck in between floors. It took a little more than a week to fix the elevator. After my incident, I first talked to someone in the City of Bloomington building and he said to talk to Smallwood first and then report back if nothing was resolved. I talked to the Smallwood office management. Their response to me was "It happens, it's normal." Appalled, I said, "Well, will you let me know what happened?" and she replied "what do you mean" and I said: "well, with the elevator..." and she said: "I can take your name and number and have my manager call you" Whitney, the woman I had this short conversation with, seemed to be completely dry and not concerned about this situation. I never heard from the manager or the office. I find this issue to be a huge safety hazard to the public. Please let me know what will be done about this situation. Thank you, Priscilla Massey

Case Date:

5/5/2022

I appreciate you mowing so quickly after I called to mow. There is still overgrowth there. Furthermore, I have seen people coming in and out of the empty building that used to be the red cross. I don't think they are supposed to be there. Can you post a sign that says no trespassing? They broke a window within the last week to get in.

Case Date:

5/27/2018

I can no longer access the Elm Heights historic walking tour. I found other brochures. Below is the url for the Prospect Hill tour. Would you please send me the pdf and/or post it on the website? https://bloomington.in.gov/sites/default/files/2017-05/prospect_hill_brochure.pdf

Case Date:

10/17/2014

Hi there! My name is Melanie Nelson, I work in environmental services for Daly City. Our department is putting together a workshop on water conservation in the home as part of our "Going Green" series. We see it as a great way to protect the environment while also educating the community and saving them money, it's a win-win-win situation! Your page, http://bloomington.in.gov/waterwise , has been awesome as a guide for the event planning committee, and we can't thank you enough for posting it! The reason I'm emailing you is because a local middle school class has been helping us with the endeavor as a volunteer project and they (very proudly, I might add) found a great article here: http://www.improvenet.com/a/water-conservation-at-home . The article is a basic overview for children on water conservation in the home and its benefits, with links to several great sources for both children and adults. I think the kids would be absolutely stoked if you were to post a link to the article on your page, they love to help out wherever they can, and seeing the link on your page would show them that they've made a difference and their actions have had an impact (however small). Please let me know if this is a possibility and I look forward to hearing back from you soon! Thanks again! -Melanie

Case Date:

2/24/2015

Are the event calendars available for anyone to post an event? I could not find a "submit an event" button or info. Please help. thanks!

Case Date:

1/14/2014

Hi, I hope this finds you well. I represent Healthline, a medical website dedicated to providing trustworthy health news and advice. We recently launched a new medical funding product that allows patients to raise funds to help with their medical expenses. You can see the online resource here: http://www.healthline.com/health/online-medical-fundraising I’m writing to ask that you would include this as a resource on your page: http://bloomington.in.gov/sections/viewSection.php?section_id=456 Why you should include this on your page: -Provide a resource to those in need of funding for their medical care -The tool is operated by Healthline Networks, a reputable medical and trustworthy medical website who’s content is regularly featured in Yahoo Health, Huffington Post, and New York Times Please let me know if this would be possible. Thank you again for your time reviewing. Warm regards, Maggie Danhakl • Assistant Marketing Manager p: 415-281-3124 f: 415-281-3199 Healthline • The Power of Intelligent Health 660 Third Street, San Francisco, CA 94107

Case Date:

3/11/2020

I need to know what wooded areas are county owned that me and my fiance can set up a tent and live in there we don't want to get in trouble or post on private property thanks

Case Date:

6/30/2021

I understand hands being tied with the homeless population but I find it very unnerving and scary that the tent campers next to transit are standing at the fence of the parking lot and peeing while the employees of transit are present and across the street where there is a park which could have children present…..I’m so upset that this is allowed to continue and I can’t walk into the office without being exposed to some random man

Case Date:

8/25/2022

The parking office website for purchasing permits has been down for almost a week. After you enter the lease and registration information and submit, the next page is down.

Case Date:

11/1/2020

Please post an update on the Vernal Pike/Seventeenth Street project. Seventeenth Street was closed in April 2019 and was to be reopened in November 2019. When will the street be opened?