Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

11/4/2024

The manhole in our street segment at 3509 E. Dunstan Drive gets clogged again because of tree leaves, which caused the water from the city sewage to go back to our home. This issue happens every year, and I'd like to report it to the City now so the City can come over and check.

Case Date:

5/7/2024

Water not draining at.switchyard skatepark

Case Date:

4/16/2024

Neighbor is pumping his basement water 24 /7 onto property line flooding my backyard. Is this illegal?

Case Date:

3/15/2024

Hello, My home sits at the bottom of an incline where the water in the neighborhood drains onto our driveway and property. Every time it rains the water causes erosion on the property and flooding to our garage and yard. Not only is the un-directed water effecting us, but is also causing the road to erode where water is standing on the asphalt. As well as eroding neighbors propertys and driveway, which then end up in front of our home puddled in the street,(water,gravel,soil). A solution could be installing curbs and catchment drains in the surrounding area to better direct the water from causing more damage to ours and neighboring properties. Please feel free to call, email, or text. I am happy to send additional photos of some of the damage that has occurred. Thank You

Case Date:

8/26/2023

The issue with this ongoing construction site continues. The workers on-site drove over the silt fence that was supposed to stop concrete run off and they have made no attempts to fix it. Every single time it rains, there is a build up of run off on the sidewalk that prevents water from draining properly and is contaminating the water systems with who knows what. The property has not ever disposed of it properly either (they literally just shovel it onto a tree stump instead of renting a proper disposal receptacle).

Case Date:

7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.

Case Date:

1/7/2023

The water pump at the bottom of Azalea Lane has its hazard light and sound going off

Case Date:

8/1/2022

Clogged storm water drain. Full of debris. Very slow drain. This is second request.

Case Date:

7/26/2022

Hello. I am currently renting a duplex unit at 1701 S Buffstone Ct. Per my landlord, the city is responsible for maintaining the ditches that line E Thornton Dr. There is a lot of debris in the ditches at the moment. When it rains a lot, the ditches fill up with water, and sometimes overflow. Can you please clean up debris from the ditches that line the cul-de-sac? With renting a property, I am not eligible to purchase flood insurance, and so I would greatly appreciate your attention to this matter. Thank you!