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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #169711

Water Utility Billing Problems

W Upper Valley Rd, Bloomington, Indiana, 47404

Case Date:
8/5/2019

I feel my water bill is wrong

closed #169959

Water Utility Billing Problems

Kmart, Bloomington, Indiana, 47403

Case Date:
8/20/2019

Hello City of Bloomington Utilities, I'm inquiring as to a sudden increase/increasing water usage for this service address National Vision, 3275 W 3rd St, account #12597-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the meter/prior read. Please respond to my email with any findings and questions. Thank you very much,

closed #169439

Water Utility Billing Problems

Bloomington, Indiana

Case Date:
7/16/2019

I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.

closed #171068

Water Utility Billing Problems

Bloomington, Indiana

Case Date:
11/29/2019

Hello City of Bloomington, I'm inquiring as to a sudden increase in water usage for this service address 2476 S Walnut St, account #15464-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the prior reading or meter integrity. Please respond to my email with any questions and findings. Thank you very much,

closed #171159

Water Utility Billing Problems

915 N Madison ST

Case Date:
12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

closed #169002

Water Utility Billing Problems

785 E Sherwood Hills DR

Case Date:
6/18/2019

Water leak causing increase in water bill

closed #168209

Water Utility Billing Problems

702 W Dodds ST

Case Date:
4/22/2019

Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.

closed #170986

Water Utility Billing Problems

5788 W Daffodil CT

Case Date:
11/17/2019

My water bill was 37.71 last month and has increased to 96.47 this month. My account # 49928-002

closed #171004

Water Utility Billing Problems

5688 W Tensleep Rd, Bloomington, Indiana, 47403

Case Date:
11/19/2019

Our CBU water bill was incorrect for the month of November.

closed #167058

Water Utility Billing Problems

501 N Morton ST

Case Date:
1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.