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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #170756

Water Utility Problems

3907 S Bushmill DR

Case Date:
10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115

closed #169936

Water Utility Problems

3897 S Bushmill DR

Case Date:
8/18/2019

Hello, I was mowing today and noticed that it looks like there is a hole in my water cover in my yard. I'm not sure if this is an issue or why it is there. Any information or help would be great. Thanks!

closed #169850

Water Utility Problems

1406 W Westwind CT

Case Date:
8/12/2019

We had a water main break a few feet from this location about 6 months ago. I know a utility worker came out and said there was no issue, but you might want to double check. Seems like a lot of water to just randomly show up.

closed #169809

Water Utility Problems

501 N Morton ST

Case Date:
8/10/2019

no water

closed #169808

Water Utility Problems

4800 N Old in-37, Bloomington, Indiana, 47408

Case Date:
8/10/2019

Water has been off since early this morning at 4780 N. Old State Rd. 37 8/10/2019

closed #169807

Water Utility Problems

1500 E Richland DR

Case Date:
8/10/2019

No water at 1500 E Richland Dr since about 10:30 on Sat. Would like to see an ETA for when it's back on 608.395.1079/hoymand@gmail.com. Dirk Herr-Hoyman

closed #169806

Water Utility Problems

1211 E Prairie DR

Case Date:
8/10/2019

No water!

closed #169804

Water Utility Problems

501 N Morton ST

Case Date:
8/10/2019

Water pressure greatly reduced at our residence - 4501 N Christina 47408

closed #169803

Water Utility Problems

1812-2148 E Bethel Ln, Bloomington, Indiana, 47408

Case Date:
8/10/2019

We have had no water for the last hour. My address is 1207 East Prairie Drive. The neighbors have no water either. When will water be restored?

closed #169801

Water Utility Problems

1218 E Prairie DR

Case Date:
8/10/2019

We have no water at our house; 1218 E Prairie Dr, 48108