Case Date:

5/22/2022

Hello, our water flow has been about halved in the past month. It is most noticeable in the kitchen. What can be done in this situation?

Case Date:

3/10/2022

Water back on thanks. (Couldn't find a way to report that other than creating a new report.)

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

6/2/2021

My water pressure is very low. It has been for a few months, but it's much worse now.

Case Date:

1/17/2022

This building has a water leak in the main supply in the pit in front of the building. It is has been reported by fire inspection company while looking into repair of their line. It is believed to be before the meter and on the city side.

Case Date:

4/19/2021

There appears to be a water leak underneath the medium/easement in front of the house at 934 W. Kirkwood Avenue between the bus stop and the tree.

Case Date:

11/5/2021

Curb box at NW corner of Blair and 11th appears to have a slow leak. When I lift the cap, the pipe is filled with water and slowly spilling out onto the sidewalk.

Case Date:

12/12/2021

I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.

Case Date:

1/22/2022

Water is out to our home

Case Date:

1/26/2022

No water pressure