Sidewalk & Curb Complaints
109 E Allen ST
- Case Date:
- 6/29/2025
Sidewalk that crosses driveway is broken up. Looks like it was broken up for water service line work. Some asphalt was placed in the driveway but sidewalk was left as gravel/sand..
Drainage or Runoff
204 S Rogers ST
- Case Date:
- 5/5/2025
Just wanted to bring to your attention that there's some standing water issues here to add to your list! See photo.
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
- Case Date:
- 6/26/2025
Trash metal over water line access. Buckets of water, long heavy metal parts. Looks like garbage dumped against private fence. Perfect place for rats. Garage addition built too close to property line. No gutters on 2 story garage. Water rotted out neighbors privacy fense.
Drainage or Runoff
2526 S Rogers ST
- Case Date:
- 6/26/2025
Large drain off positioned in front yard of resident blocked by big pieces of cardboard that resident uses. Water pools in different areas or collects in above ground fish tank in side yard. Is this OK with the city to block drainage if the city installs it on private property?
Water Utility Problems
2614 E 3rd ST
- Case Date:
- 6/27/2025
Busted water/irrigation pipe in the landscaping bed at the German American Bank is spouting a small stream of water into the air. It’s on the western side of the bank.
Water Quality
2912 S Forrester ST
- Case Date:
- 6/28/2025
We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?
Water Utility Problems
3104 N Norwest Woods LN
- Case Date:
- 6/20/2025
no water in our sub division
Drainage or Runoff
311 E Glendora DR
- Case Date:
- 6/30/2025
My street runs downhill from Dunn to Walnut. In our older neighborhood, there is no infrastructure to handle stormwater. So the drainage ditch in front of my house and 3 others is the only thing that keeps our street from being flooded completely in any significant rainfall. I maintain it by weeding and cleaning out leaves and litter, along with the culvert that goes under my driveway and can become totally blocked- despite the fact that the debris that blocks it runs down from every house uphill of me to Dunn St. I'm writing two request that this ditch be repaired, as it is full of holes and water is going under it, causing even faster deterioration. Although the ditch was installed by the prior owner and not by the city, it is doing the city's job here; it is handling stormwater and preventing street flooding. This ditch is a small and short-term patch on the major drainage issue in this neighborhood which needs to be addressed in a more comprehensive way soon. My basement, which never had more than a trickle of water for the 23 years I've lived here, regularly floods now. My uphill neighbors' eastern foundation wall collapsed in a rainstorm 2 years ago. Glendora runs like a river in any rainfall, and as you know, rainfalls are getting heavier and more frequent. I will take pictures to show that my ditch keeps one side dry so that the street doesn't flood all the way across. I would really appreciate some short-term help with patching and possibly putting a grate across the culvert, along with a response about a long-term solution. Thank you for any help you can provide.