Case Date:

7/9/2024

water main marker protruding from sidewalk

Case Date:

4/16/2025

The street appears to be sinking; almost as tho a sink hole is slowly developing along an under the street water main to a manhole cover in the middle of the intersection. We now have to drive around this spot in order not to damage our cars.

Case Date:

6/17/2025

The cover for the access to the water line on Spicewood Ln has opened a number of times and I've been able to put it back. Today, the cover is jammed and I couldn't move it. The first pic is from Sunday when I last closed it. The second shows it's near the fire hydrant where E Spicewood becomes S Spicewood. The third is from today when I was unable to remove the cover.

Case Date:

5/21/2025

Water is bubbling up from the ground in two spots. Also sounds like air being squeezed out of something.

Case Date:

4/1/2025

The asphalt has collapsed next to the sewer drain and water is flowing into the sewer through the hole, eroding the area under it. (This is the second drain in this neighborhood I have reported for the same issue. It seems the contractor might have used less-than-standard practices in preparing the street drains here.)

Case Date:

7/9/2024

water main marker protruding from sidewalk

Case Date:

6/9/2025

The grass in northern part of Bryan park appears to be wet. I saw water coming out of the ground near the basketball court. There are puddles in some places and in most places the grass is just soaking wet. Since there is no active rain, I thought that amount of water is unuy. And the water coming out of the ground could indicate a water leak. I attached a picture of the hole I saw. There is water coming out of it. But I couldn't attach a video from it here.

Case Date:

3/17/2025

We had an ice buildup issue in the last deep freeze we’ve never seen before on 3rd st. Not even from the first deep freeze. Water runs from the location and house I tagged all the way down to 4th street and hasn’t stopped even as everything else has dried up post rain. Not sure if it’s a house issue or pipe issue but figured worth noting.

Case Date:

8/31/2024

My water meter was to be replaced this past Wednesday but the service folks doing this work were not able to shut water off at the street as they said my water shutoff was bad. I am not able to turn water off in the house as well as I have a bad gate valve that needs to be replaced. I do have the city water spot prepped and ready for your replacement. I would appreciate a call to get this repair completed as soon as possible so the water meter guys can return to complete their work. Thank you. Terry Duffer

Case Date:

4/4/2025

The storm drain in front of 816 has mostly filled with silt again, the drain is overflowing with water even in the light rain